Questions & Answers

Q: QuestionCan I get mobile notifications from this camera?

• A:Answer Yes, you can get mobile notifications from this camera.

Q: QuestionIs it possible to stream video from this camera?

• A:Answer Yes, streaming video is possible with this camera.

Q: QuestionDoes this camera have night vision capability?

• A:Answer Yes, this camera has night vision.

Q: QuestionWhat type of memory card does this camera use?

• A:Answer This camera uses a microSD card for storage.

Q: QuestionWhat is the maximum operating temperature for this camera?

• A:Answer The maximum operating temperature for this camera is 122 degrees fahrenheit.

Q: QuestionCan I speak through this security camera?

• A:Answer Yes, you can speak through this security camera using the two-way audio communication feature.

Q: Questiondoes it have to have to have a subscription to use

Asked 2 months ago by boppinberry08.

• A:Answer Thank you for your inquiry. No, a subscription is optional and not required. You can use the camera without any monthly fees. However, you may choose to subscribe to the Secure+ Plan if you want additional benefits, such as extended warranty, extended cloud storage, and more. Mary, Swann Team

  Answered 2 months ago by Swann

  
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Q: QuestionCan more than one camera be connected to the app?

Asked 7 months ago by Tracy.

• A:Answer La verdad si se puede conectar

  Answered 5 months ago by JoseluisCVerified Purchase

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Q: QuestionThis says the cameras are battery operated, but when I set them up they only worked plugged in. Are these or are these not battery operated?

Asked 7 months ago by Vbin.

• A:Answer Thank you for your question, Vbin. We’d like to clarify that these cameras are not battery operated. They need to be connected to a power source using the included USB Power Adapter in order to function properly. Mary – Swann Team

  Answered 7 months ago by Swann

  
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Q: QuestionCan this camera be mounted to the ceiling?

Asked 7 months ago by DJ.

• A:Answer Hi DJ. Yes, it is possible to mount this camera to the ceiling. The bottom of the camera has two keyhole slots, which make it easy to securely hang the camera on either the wall or ceiling. While the recommended installation is on a flat surface, like a table, the camera does offer pan and tilt options, along with auto-tracking, allowing you to control the feed via the Swann security app. Although not specifically designed for ceiling mounting, with the right mount or bracket, you can set it up on the ceiling. If the image is upside down after installation, don’t worry, you can easily flip the image horizontally (Mirror) or vertically (Flip) within the camera's settings in the app. Mary – Swann Team

  Answered 7 months ago by Swann

  
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