Questions & Answers

Q: QuestionCan I use a memory card with this camera?

• A:Answer Yes, you can use a microSD card with this camera for local recording.

Q: QuestionDoes this camera have pan and tilt functionality?

• A:Answer Yes, this camera has 360° pan and 65° tilt functionality.

Q: QuestionWill this camera send me alerts when it detects motion?

• A:Answer Yes, this camera sends mobile notifications upon motion detection.

Q: QuestionIs it possible to stream video from this camera?

• A:Answer Yes, this camera supports streaming video.

Q: QuestionDoes this camera automatically track moving objects?

• A:Answer Yes, the camera automatically detects, follows, and records moving objects.

Q: QuestionWhat is the maximum distance for night vision on this camera?

• A:Answer The maximum night vision distance for this camera is 32 feet.

Q: Questiondoes it have to have to have a subscription to use

Asked 1 week ago by boppinberry08.

• A:Answer Thank you for your inquiry. No, a subscription is optional and not required. You can use the camera without any monthly fees. However, you may choose to subscribe to the Secure+ Plan if you want additional benefits, such as extended warranty, extended cloud storage, and more. Mary, Swann Team

  Answered 1 week ago by Swann

  
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Q: QuestionCan more than one camera be connected to the app?

Asked 4 months ago by Tracy.

• A:Answer La verdad si se puede conectar

  Answered 3 months ago by JoseluisCVerified Purchase

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Q: QuestionThis says the cameras are battery operated, but when I set them up they only worked plugged in. Are these or are these not battery operated?

Asked 5 months ago by Vbin.

• A:Answer Thank you for your question, Vbin. We’d like to clarify that these cameras are not battery operated. They need to be connected to a power source using the included USB Power Adapter in order to function properly. Mary – Swann Team

  Answered 5 months ago by Swann

  
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Q: QuestionCan this camera be mounted to the ceiling?

Asked 5 months ago by DJ.

• A:Answer Hi DJ. Yes, it is possible to mount this camera to the ceiling. The bottom of the camera has two keyhole slots, which make it easy to securely hang the camera on either the wall or ceiling. While the recommended installation is on a flat surface, like a table, the camera does offer pan and tilt options, along with auto-tracking, allowing you to control the feed via the Swann security app. Although not specifically designed for ceiling mounting, with the right mount or bracket, you can set it up on the ceiling. If the image is upside down after installation, don’t worry, you can easily flip the image horizontally (Mirror) or vertically (Flip) within the camera's settings in the app. Mary – Swann Team

  Answered 5 months ago by Swann

  
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