Questions & Answers

Q: QuestionHello. This cámara send alert to the celular. When detect any move?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Swann - Home 8 Channel, 4 Dome Camera with One-Way Audio, Indoor/Outdoor 1080P HD, 1TB HDD Wired DVR Security System - White

• A:Answer Hello, Thank you for reaching out to us with your question. Yes, using our Swann Security application you can receive push notifications when motion is detected on your camera. Our Swann Security application is available for iOS and Android devices. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionI have a Swann DVR8-1500 system with 6 PRO 540 camera`s in use. Is there any direct DVR replacement that will work with my camera`s? Thank you

Asked 3 years ago by Eric.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Hello Eric, Thank you for reaching out to us with your question. Due to the resolution differences, we do not have any original DVR replacement. Please reach out to a member of our support team and we will provide you with compatible recorder options. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/hc/en-us Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionDoes the camera come with a free storage recording cloud. That i don't have to pay, like the ring camera i have to $3 a month.

Asked 3 years ago by Amada.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer No, it does not come with free cloud storage of any sort. But you can have recording sent via email, and email will house a lot of data.

  Answered 3 years ago by Anonymous

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Q: QuestionCan I hook up a monitor and watch it while I’m home

Asked 3 years ago by Anonymous.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Yes if you are using it where your monitor is

  Answered 3 years ago by HappynowVerified Purchase

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Q: QuestionWill this system work with an Amazon Echo show 8?

Asked 3 years ago by HLS1752.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Hello HLS1752, Thank you for reaching out to us with your question. Yes, this is compatible with Google Assistant and Alexa devices Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionCan you get the footage off the DVR without internet? Or does the DVR need to be connected to an internet source?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer You can watch the video on a monitor with a hdmi cable. Nice picture also

  Answered 3 years ago by HappynowVerified Purchase

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Q: QuestionAfter setup can monitor be shut off during the day.

Asked 3 years ago by Anonymous.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Yes

  Answered 3 years ago by HappynowVerified Purchase

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Q: Questioncan a mobile hot spot be used as the internet connection so that i can view over my iphone?

Asked 3 years ago by daveg.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Yes, you can get live feeds on phone with the Swann App plus review past videos

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan other swann cameras be used on this system.

Asked 3 years ago by Jah.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

Q: QuestionWhat monitors can I use with this system

Asked 3 years ago by Raider.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Any computer monitor will work as long as it has a VGA connector.

  Answered 3 years ago by drmikeVerified Purchase

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Q: QuestionWill this system work with wireless internet connection or do you need to plug it into the router for internet.

Asked 3 years ago by Phil.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer You need a hard wired connection. No wireless connection available.

  Answered 3 years ago by drmikeVerified Purchase

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Q: QuestionCan just the cameras be hooked up to an existing DVR? The BNC and power connections look the same. I realize you will lose some functionality controlling the camera, but I am wondering if the lights and siren will still work.

Asked 3 years ago by Chickenwarrior.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer You could hook it it to a VCR but the lights and sires will not work as all this is controlled by the software.

  Answered 3 years ago by drmikeVerified Purchase

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Q: Questioncan this system be connected to a monitor

Asked 3 years ago by lee.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Yes

  Answered 3 years ago by AhmadVerified Purchase

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Q: QuestionI am unsure of how to set this up without any internet. When I look at intructions it says internet is required.

Asked 3 years ago by kimberly.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Internet is required only if you want to remote view it from another location than from where it is installed. Without an internet connection, you can view it locally from your monitor you have connected to it.

  Answered 3 years ago by drmikeVerified Purchase

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Q: QuestionDoes it have a app for Apple and Samsung Android +is it hard wired

Asked 3 years ago by Tony.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Yes, there is a free app for both Apple and Android. It is very easy to installed. You are given very long cables with all the connectors on them. The hard part will be the location where you mount the cameras (is a ladder needed, mounting into wood or brick) and running the cables through your attic.

  Answered 3 years ago by drmikeVerified Purchase

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Q: QuestionDoes this record sound as well as visual?

Asked 4 years ago by MaryAnne.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Hello MaryAnne, Thank you for reaching out to us with your question. No, the cameras included in this kit do not have audio features. We would recommend looking into our NVR kits. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
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Q: QuestionCan I connecting a monitor to the system and run it 24/7?

Asked 4 years ago by rooster.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Hello Rooster, Thank you for reaching out to us with your question. Yes, the recorder can be connected to a monitor using a VGA or HDMI cable. The recorder offers continuous recording or motion-based. Each camera can have its own individual settings. This gives you full control of your security system. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
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Q: QuestionHello I’m thinking about buying this system and I have a few questions, can you delete the hard drive of old recording and will it do it automatically as it fill up ? Can you download recording of the ones you want to keep on a flash drive,

Asked 4 years ago by dawnlynnell.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Hello dawnlynnell, Thank you for reaching out to us with your question. Yes, the previous footage will be overwritten once the recorder is full. Footage can be downloaded onto a thumb drive directly from the recorder. If you have any other questions, please contact our support team directly. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
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Q: QuestionGood Afternoon, I would like to know if this equipment is compatible out of the country? (Costa Rica)

Asked 4 years ago by Tania.

This question was asked about the related product: Swann - Professional 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Home Security Camera System - White

• A:Answer Hello Tania, Thank you for reaching out to us with your question. This kit will use standard US voltages. Please keep this into consideration when connecting the recorder to wall outlets outside of the states. Voltages outside of the US can vary from country to country. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
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