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Questions & Answers

Page Showing 1-10 of 10 questions
  • QuestionWhat is the warranty on the sensor?

    • Answer The manufacturer's warranty for parts on the sensor is 1 year.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the sensor work with other security systems?

    • Answer The PIR (Passive Infrared) Motion Sensor can be integrated into a complete security system managed on the Swann Security app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the sensor detect motion?

    • Answer The sensor uses Passive Infrared (PIR) technology to detect heat and motion from people or pets.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum range of the motion detection?

    • Answer The motion detection range is 16 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the field of view of the sensor?

    • Answer The field of view of the sensor is 110 degrees.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does it alert you, does it make noise,does it connect to your phone, does it have a separate chime that will make noise ???

    Asked by Alex.

    • Answer Hi Alex. This motion sensor connects to your Wi-Fi network and is then controlled via the Swann Security App. The app can be set to send you push notification alerts whenever the sensor detects motion. There is no sound emitted from the sensor itself however Swann sell an Indoor Siren/Chime unit which this sensor can trigger. The code for this siren/chime unit is SWIFI-ISIREN. Hope that helps. -SD, Swann team

      Answered by Swann

  • QuestionMy router us very close to the device and the alarm and always says Out off line... why

    Asked by Adobeditor.

    • Answer When my router and separate modem were next to each other it connected disconnected connected disconnected soon as i moved the router it was fine

      Answered by Anonymous

  • QuestionCan I pair this with an indoor smart switch so I can turn on lights by motion? If so, which brand of switch?

    Asked by CeeGee.

    • Answer Yes, when you connect it to Alexa or Google's version. You'll instruct Alexa to turn on lights when motion is detected. To do this, you'll need either a smart switch, plug or smart light bulbs. A plug is easiest but it will simply turn on or off lights, rather than control dimming. You'd connect the smart plug with Alexa. For a smart switch, the one you pick will depend on your home wiring. With any doubt, it's worth hiring an electrician as it won't take long. Smart bulbs are sometimes tricky if you want dimming - check with your existing wall switches for compatibility. Smart bulbs could be more expensive up front but they last a very long time, are easier to install than wall switches, and allow other options such as changing color!

      Answered by dFredward

  • Questionwill this make phone chime? or just send push notifications?

    Asked by spankyd.

    • Answer Hello spankyd, Thank you for reaching out to us with your question. The Swann Wireless Motion Alert Sensor will send your phone push notifications only. Please let us know how we may further assist you, Thank you. LV Swann Customer Support

      Answered by Swann

  • QuestionCan it be kept and used outside?

    Asked by Debrarose.

    • Answer Hi Debrarose. Yes, this sensor can be used indoors or outdoors and has an IP66 weatherproof rating. Most competitor brands are not weatherproof so just be aware of that during your research. -SD, Swann team

      Answered by Swann