“What happens if the battery goes bad and needs to be replaced? I understand it's not removable but assume someone can remove it. Can it be replaced at a local bike shop or do you have service centers? What is the cost of a replacement battery?”
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The battery can be replaced by Geek Squad or a service center.
Sorry, there was a problem. Please try again later.Hey there! We'd be happy to replace your VOLT e-bike in the event that the battery arrives defective or damaged. Simply reach out to [email protected] with details regarding your experience and we'll provide further instructions on how to process the exchange. Notably, we only recommend using SWFT-approved batteries to avoid causing any damage to your e-bike. We are currently working with bike-repair partners to be able to help replace spare parts soon and will have updates on rideswft.com in the coming months.
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