Questions & Answers

Name: SWFT - VOLT eBike w/ 32mi Max Operating Range & 20 mph Max Speed - Black
Brand: SWFT
SKU: 6464288
Price: 764.99 USD
Rating: 4.2 (182 reviews)

SWFT - VOLT eBike w/ 32mi Max Operating Range & 20 mph Max Speed - Black

Model:: SWFT-VOLT-BLK; |
SKU:: 6464288

User rating, 4.2 out of 5 stars with 182 reviews.

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QuestionDoes this come in a women's model
Asked 4 years ago by Kirby.
- Answer The VOLT is unisex and is best fit for riders 5'10" and up. If you are interested in a shorter-frame model take a look at the FLEET. It's best for riders 5'4" and up, not to mention it's super cute and has a crazy powerful motor. Please let us know if you have any other questions! We're here to help.
  Answered 4 years ago by SWFT
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QuestionHi, I am 5'6, can I still use this bike even it is designed for 5'10 people? Also, what the weight of this bike?
Asked 4 years ago by avogato.
- Answer Hey there! Although it may be possible for you to ride the VOLT at 5'6", it may be uncomfortable because of the standover height of the bike frame. The standover height of the frame bar measures 32.5" from the ground, which is the point where you would straddle your frame at a stop. We recommend you check out our FLEET, which is a cruiser-style that would be a better fit for your height. We are continually adjusting our product and evolving our frame sizes for a more comfortable fit for our riders.
  Answered 4 years ago by SWFT
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QuestionBack tire has blown -- the tire size says 700X28/32 but there are different size valve stems . What size valve stem does this ebike require?
Asked 3 years ago by Lisa.
- Answer Hey Lisa, Thanks for reaching out. The VOLT uses inner tubes with Schrader valves which have a standard 8mm diameter. For more information, please reach out to our customer service team at [email protected] and we'll be happy to answer any questions you may have. Happy holidays!
  Answered 3 years ago by SWFT
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QuestionIs the 32mile range on the lowest assist level? Can an additional charger be purchased?
Asked 4 years ago by Curious.
- Answer Most likely it is on the lowest pedal assist level. Since the bike is 36v 10ah, that means it has 360 watt hours. An average ebike rider uses about 15 watts hours per mile with pedal assist at 3-5 (or since this bike only has 3 steps, 2-3). 360/15 = 24 miles using the 2 or 3 setting (which is 70% to 100%). Setting it to 1 would only use 20%, so you would use less watt hours per mile and that seems to be the circumstance where you can get up to 32 miles (using about 11.25 watt hours per mile). For more information on how this works, see https://www.youtube.com/watch?v=tluh8a9fTnQ. I don't believe an additional battery can be purchased since everything is integrated into the frame.
  Answered 4 years ago by Olamide
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QuestionAre the handlebars adjustable for taller riders? Unfortunately, Best Buy told me there is a 15% restock fee once the box is opened and no local stores have the bike on display. Makes buying and assembling the bike a $100+ gamble for a 6'4 customer...
Asked 3 years ago by George.
- Answer The handlebars are not adjustable. This bike will be very hard on the back of a tall person. I would reccomend you return it and shop for a different bike. Not worth risking the ridiculous restock fee that best buy is charging.
  Answered 3 years ago by Paul
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QuestionWill it go uphill? Does it charge itself when pedaling?
Asked 4 years ago by NoName.
- Answer You can absolutely ride the VOLT uphill! The bike does not recharge itself while pedaling, however you can ride 32 miles on just a single charge. We recommend fully charging the battery before use.
  Answered 4 years ago by SWFT
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QuestionWhat's the recommended tire pressure on this bike. Thanks much...
Asked 3 years ago by SeaDoc.
- Answer There is one line in the manual that mentions this and it says to check the sidewall of the tire. The tire said not to exceed 70PSI. I would confirm with your tire as well.
  Answered 3 years ago by CorporateHippy
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QuestionWhat is the standover height for this bike, distance from the ground to the top tube? I see from another question that the frame size is a 58cm. This is helpful, except that actual standover height is also dependent on overall frame geometry.
Asked 4 years ago by Chris.
- Answer Hello! Thanks for reaching out! The VOLT's standover height of the frame measures 32.5" from the ground. Let us know if you have any additional questions!
  Answered 4 years ago by SWFT
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QuestionI’m really leaning toward buying this Volt model as I like the way it looks (not too chunky) but am wondering about the hidden battery. What is the average life-span of the battery? What do I do if it needs to be replaced 3 or 4 years down the road?
Asked 4 years ago by Steve.
- Answer Batteries are rated to last 600 charge cycles. Most batteries work well past their charge cycle rating, albeit with significantly less charge retention. That being said, 600 charge cycles multiplied by 32 miles is 19.2K miles, so you shouldn’t have problems with the batteries for the foreseeable future. Replacements are possible through Geek Squad or a bike repair center.
  Answered 4 years ago by Harrison
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QuestionIt would be helpful to those of us who have been cycling for years to know the frame size as typically measured from center of the cranks to top of the seat tube. Please list. A diagram showing all frame dimensions would be even more helpful.
Asked 4 years ago by WHD3.
- Answer Hey there! We're glad to hear that you're interested in the VOLT. The frame size is 58 cm. Let us know if you have any more questions!
  Answered 4 years ago by SWFT
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Question40/44 pounds, why is this bicycle this heavy? This is an alloy bicycle frame, the battery, and hub motor should be in the 35/36 pound range. Carbon fiber fork and handlebars should bring the weight down below 35 pounds...
Asked 3 years ago by IamJR.
- Answer It's heavy and slow up hills
  Answered 3 years ago by Sfvegan
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QuestionIf I am out riding and go 32 miles on my charge, what then? Can I just ride manually? Do I have to charge the bike? How long? 6 hours for a full charge? Thanks. Is there an extra charge I can take along?
Asked 3 years ago by BM.
- Answer I actually ride the bike more than electric use as the bike is sturdy and smooth to pedal I just use the electric to get over hills lol
  Answered 3 years ago by Seekster
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QuestionHow many pounds of this ebike?
Asked 3 years ago by Andy.
- Answer Hey Andy, Thanks for reaching out. The VOLT weights 44lbs. Let us know if you have any other questions!
  Answered 3 years ago by SWFT
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QuestionIs there a manual that gives more detail about the LCD display/controller than that little card that came with the bike. I’m getting readings that aren’t detailed on the card, and nothing in the bike manual even mentions the LCD controls or readings.
Asked 4 years ago by Chief.
- Answer Hey there! Thanks for informing us of this issue. Please reach out to us a [email protected] and one of our customer service reps will assist you with this issue.
  Answered 4 years ago by SWFT
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QuestionIs there a manufacturer website or online instruction manual for this bike?
Asked 4 years ago by Danny.
- Answer Hey there! We're currently building out the instruction manual portion of our site. It will be live in the coming days on www.rideswft.com. In the meantime, please let us know if you have any questions and we'll help you out.
  Answered 4 years ago by SWFT
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QuestionOn p. 17 of the manual under Start Your E-Bike it says: "turn on the battery using the on/off switch. The switch is located on the left side of the frame opposite the charging port." I just use the on/off button on display as there is no switch on frame
Asked 3 years ago by FMJR.
- Answer They are referring to the LCD display screen.
  Answered 3 years ago by Chris
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QuestionDo we need to have BIke's Driving License from DMV in any of the states in US, to operate this bike ?
Asked 3 years ago by Deep.
- Answer Hi there! The VOLT is a class-2 e-bike, and based on federal regualtions, no license is required to operate or ride this e-bike.
  Answered 3 years ago by SWFT
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QuestionDoes this bike have pedal assist and throttle ?
Asked 3 years ago by Sawyer.
- Answer This ebike has 3 levels of pedal assist and uses a half twist throttle on the right hand side of the handlebar.
  Answered 3 years ago by DrgonX
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QuestionWhat if the battery goes bad after a couple of years of riding? I am not asking about a bad battery when new. Can the battery be replaced after a few years of ownership?
Asked 4 years ago by Roadbike223.
- Answer Best Buy can NOT replace this battery. If you call the store or Geek Squad, they do NOT know how to do this.
  Answered 3 years ago by Anonymous
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QuestionHow do you engage cruise control
Asked 1 year ago by BigAl.
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Showing 1-20 of 82 questions

Questions & Answers

SWFT - VOLT eBike w/ 32mi Max Operating Range & 20 mph Max Speed - Black

Q: QuestionDoes this come in a women's model

Q: QuestionHi, I am 5'6, can I still use this bike even it is designed for 5'10 people? Also, what the weight of this bike?

Q: QuestionBack tire has blown -- the tire size says 700X28/32 but there are different size valve stems . What size valve stem does this ebike require?

Q: QuestionIs the 32mile range on the lowest assist level? Can an additional charger be purchased?

Q: QuestionAre the handlebars adjustable for taller riders? Unfortunately, Best Buy told me there is a 15% restock fee once the box is opened and no local stores have the bike on display. Makes buying and assembling the bike a $100+ gamble for a 6'4 customer...

Q: QuestionWill it go uphill? Does it charge itself when pedaling?

Q: QuestionWhat's the recommended tire pressure on this bike. Thanks much...

Q: QuestionWhat is the standover height for this bike, distance from the ground to the top tube? I see from another question that the frame size is a 58cm. This is helpful, except that actual standover height is also dependent on overall frame geometry.

Q: QuestionI’m really leaning toward buying this Volt model as I like the way it looks (not too chunky) but am wondering about the hidden battery. What is the average life-span of the battery? What do I do if it needs to be replaced 3 or 4 years down the road?

Q: QuestionIt would be helpful to those of us who have been cycling for years to know the frame size as typically measured from center of the cranks to top of the seat tube. Please list. A diagram showing all frame dimensions would be even more helpful.

Q: Question40/44 pounds, why is this bicycle this heavy? This is an alloy bicycle frame, the battery, and hub motor should be in the 35/36 pound range. Carbon fiber fork and handlebars should bring the weight down below 35 pounds...

Q: QuestionIf I am out riding and go 32 miles on my charge, what then? Can I just ride manually? Do I have to charge the bike? How long? 6 hours for a full charge? Thanks. Is there an extra charge I can take along?

Q: QuestionHow many pounds of this ebike?

Q: QuestionIs there a manual that gives more detail about the LCD display/controller than that little card that came with the bike. I’m getting readings that aren’t detailed on the card, and nothing in the bike manual even mentions the LCD controls or readings.

Q: QuestionIs there a manufacturer website or online instruction manual for this bike?

Q: QuestionOn p. 17 of the manual under Start Your E-Bike it says: "turn on the battery using the on/off switch. The switch is located on the left side of the frame opposite the charging port." I just use the on/off button on display as there is no switch on frame

Q: QuestionDo we need to have BIke's Driving License from DMV in any of the states in US, to operate this bike ?

Q: QuestionDoes this bike have pedal assist and throttle ?

Q: QuestionWhat if the battery goes bad after a couple of years of riding? I am not asking about a bad battery when new. Can the battery be replaced after a few years of ownership?

Q: QuestionHow do you engage cruise control

QuestionDoes this come in a women's model

QuestionHi, I am 5'6, can I still use this bike even it is designed for 5'10 people? Also, what the weight of this bike?

QuestionBack tire has blown -- the tire size says 700X28/32 but there are different size valve stems . What size valve stem does this ebike require?

QuestionIs the 32mile range on the lowest assist level? Can an additional charger be purchased?

QuestionAre the handlebars adjustable for taller riders? Unfortunately, Best Buy told me there is a 15% restock fee once the box is opened and no local stores have the bike on display. Makes buying and assembling the bike a $100+ gamble for a 6'4 customer...

QuestionWill it go uphill? Does it charge itself when pedaling?

QuestionWhat's the recommended tire pressure on this bike. Thanks much...

QuestionWhat is the standover height for this bike, distance from the ground to the top tube? I see from another question that the frame size is a 58cm. This is helpful, except that actual standover height is also dependent on overall frame geometry.

QuestionI’m really leaning toward buying this Volt model as I like the way it looks (not too chunky) but am wondering about the hidden battery. What is the average life-span of the battery? What do I do if it needs to be replaced 3 or 4 years down the road?

QuestionIt would be helpful to those of us who have been cycling for years to know the frame size as typically measured from center of the cranks to top of the seat tube. Please list. A diagram showing all frame dimensions would be even more helpful.

Question40/44 pounds, why is this bicycle this heavy? This is an alloy bicycle frame, the battery, and hub motor should be in the 35/36 pound range. Carbon fiber fork and handlebars should bring the weight down below 35 pounds...

QuestionIf I am out riding and go 32 miles on my charge, what then? Can I just ride manually? Do I have to charge the bike? How long? 6 hours for a full charge? Thanks. Is there an extra charge I can take along?

QuestionHow many pounds of this ebike?

QuestionIs there a manual that gives more detail about the LCD display/controller than that little card that came with the bike. I’m getting readings that aren’t detailed on the card, and nothing in the bike manual even mentions the LCD controls or readings.

QuestionIs there a manufacturer website or online instruction manual for this bike?

QuestionOn p. 17 of the manual under Start Your E-Bike it says: "turn on the battery using the on/off switch. The switch is located on the left side of the frame opposite the charging port." I just use the on/off button on display as there is no switch on frame

QuestionDo we need to have BIke's Driving License from DMV in any of the states in US, to operate this bike ?

QuestionDoes this bike have pedal assist and throttle ?

QuestionWhat if the battery goes bad after a couple of years of riding? I am not asking about a bad battery when new. Can the battery be replaced after a few years of ownership?

QuestionHow do you engage cruise control