Questions & Answers

Q: QuestionWhat is the outer construction material of this backpack?

• A:Answer The SwissGear Synergy backpack is made of polyester for reliable protection of your devices.

Q: QuestionWhat is the largest laptop size that this backpack can accommodate?

• A:Answer The Synergy backpack fits most laptops with up to a 16-inch display.

Q: QuestionDoes this backpack have any special features for organization?

• A:Answer Yes, the SwissGear Synergy backpack has an essentials organizer to keep power cords, chargers, and business cards neat and accessible.

Q: QuestionHow long is the manufacturer's warranty on this backpack?

• A:Answer This SwissGear backpack comes with a 3-year warranty on both parts and labor.

Q: QuestionIs the SwissGear Synergy backpack easy to travel with?

• A:Answer Yes, it has a pass-through grab handle that allows you to slide it over wheeled luggage handles for convenient travel.

Q: QuestionWill this synergy 16 bag fit a hp omen 17.3 (11.97 x 16.65 x 1.3 in) ?

Asked 8 years ago by NormalUser.

• A:Answer It fits my 17inch hp laptop

  Answered 6 years ago by SpunkyVerified Purchase

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Q: QuestionIs this backpack water proof?

Asked 6 years ago by Sanji.

• A:Answer Water resistent

  Answered 5 years ago by MafiosoVerified Purchase

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Q: QuestionWhat's the warranty policy on rips and tears at seam lines

Asked 3 years ago by Unger.

• A:Answer This is actually the third of these that I have bought. The first one lasted about 5 years before one of the zippers wore out, and the second one I’ve been using for the past two years without anything more than normal wear. This one I bought as a backup I plan to use in 2 or 3 more years. I have never had a seam or any other part of the backpack rip or tear. The materials and construction are excellent.

  Answered 2 years ago by RobertFVerified Purchase

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Q: QuestionBackpacks that I've seen on the internet are characterized in size according to liters - e.g., 15L, 30L.......What size is this backpack?

Asked 5 years ago by kkeller.

• A:Answer 26 Litres / 1587 cubic inches

  Answered 4 years ago by JoyBradyVerified Purchase

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Q: Questiondoes it have a chest/sternum strap?

Asked 5 years ago by Anonymous.

• A:Answer No it does not.

  Answered 5 years ago by flson86Verified Purchase

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Q: QuestionWhen the back pack is loaded and you put in on the floor, will it fall over or does keep standing upright by itself?

Asked 5 years ago by Henry.

• A:Answer It stands up, as it has an internal stiffener for that purpose. I have been very pleased with that particular feature

  Answered 3 years ago by TimBVerified Purchase

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Q: QuestionDoes this have a dedicated key holder/hook?

Asked 5 years ago by PBD.

• A:Answer Yes

  Answered 5 years ago by AllenVerified Purchase

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Q: QuestionBestBuy lists the model as 27305140/5203204416. This seems misleading since 27305140 is the number of a backpack that looks exactly the same except that it is branded Wenger, and not SwissGear. My question then, what are the differences between them?

Asked 5 months ago by Wenger.

Q: QuestionWill it fit under an airplane seat?

Asked 9 months ago by Chuck.

• A:Answer Yes

  Answered 8 months ago by DavidKVerified Purchase

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Q: QuestionWill the 16" macbook pro fit in properly?

Asked 4 years ago by H.

• A:Answer I’ve put 17” laptops in this. It’s a tight fit, but it should handle a 16” MacBook without problems.

  Answered 2 years ago by RobertFVerified Purchase

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Q: QuestionWhat are the dimensions of this backpack?

Asked 4 years ago by Anonymous.

• A:Answer Backpack dimensions are 18 inches (45cm) tall/high. I'm including the handle at the top. it's about 17 inches high without. The length is about 14 inches (over 30 cm) when full but not overstuffed. The depth is about 14 inches (over 30cm) when full, but not overstuffed. It can flatten down to like 6 inches deep. I hope this helps.

  Answered 4 years ago by NurturingMom247Verified Purchase

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Q: QuestionI made the purchase by delivery and it was delivered in a box without any packaging. I understand it was in the store display and several people may have touched the bag. It is possible to put it in a washing machine. What is the washing recommendation?

Asked 5 years ago by CarlosBrasil.

• A:Answer I've washed mine a few times on delicate and very happy with the results

  Answered 2 years ago by JimSVerified Purchase

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Q: QuestionIs there room for books as well as the lap top?

Asked 5 years ago by Laur.

• A:Answer Yes

  Answered 2 years ago by JimSVerified Purchase

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Q: QuestionHow much does the Wenger - Synergy Backpack for 16" laptop - black/gray weigh?

Asked 5 years ago by Cactus.

• A:Answer Empty very light, when you add computers, and ipads, and charging gear, that depends on what you put in it.

  Answered 2 years ago by JimSVerified Purchase

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