Questions & Answers

Q: QuestionDoes this bundle come with the controller charging dock?

Asked 6 years ago by Dru.

• A:Answer When you dock the switch with the Joy-con's attached it charges both the Switch and the controllers while when it's not docked the switch will charge the joy-con's when they are attached. It doesn't come with the separate charging dock you can buy.

  Answered 6 years ago by ToxicToKeN

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Q: QuestionCan you connect the switch to an older TV that doesn’t have HDMI?

Asked 6 years ago by Oldtvuser.

• A:Answer Yes, but you would need a converter box. It won't look pretty though. It would look better in handheld mode. With how much TVs have come down in price, you'd be better to put the money towards that. If you still need to use old devices, there are options for that.

  Answered 6 years ago by ShadowFalls

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Q: QuestionIs this product dual voltage ? Can it be plugged to 120 and 240 volts with just a plug adapter ? Thanks

Asked 6 years ago by Stephen.

• A:Answer The Switch can handle between 100 and 240 volts AC, according to Nintendo (using the Official Nintendo charger).

  Answered 6 years ago by Manny

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Q: QuestionWhat would the price be on the day of cyber Monday?

Asked 6 years ago by Anonymous.

• A:Answer Nintendo is not offering any discount price on the Switch for Black Friday or Cyber Monday.

  Answered 6 years ago by Manny

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Q: QuestionIs the San Disk required ? What if I dont use one? Also what does insurance cover & how much is it?

Asked 6 years ago by NANNY.

• A:Answer 1) The MicroSD card (SanDisk) isn't required. 2) The switch only has 32GB of internal storage while the MicroSD gives you 128GB more storage which I recommend. 3) The accidental insurance is 100% worth it, if the device is accidentally damaged then it's replaced. Cost is $50 for 2 years of protection, if it's broken then you paid $50 for a new $300 console. (Please ask at purchase or talk to a Geek Squad member for all the details of what it covers)

  Answered 6 years ago by ToxicToKeN

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Q: QuestionIs it necessary to buy the starter kit separately or are those items in the console package?

Asked 6 years ago by Jojo.

• A:Answer This item includes the Switch, L & R Joycons, dock (to connect to the TV), charger and HDMI cable

  Answered 6 years ago by Manny

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Q: Questionhow much the box measures and weighs all the equipment with box x that goes to another country

Asked 6 years ago by Shirlys.

• A:Answer It weighs is 3.26 pounds.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow do we dock this to our tv? We subscribe to Dish Network for all of our tv channels.

Asked 6 years ago by DanE.

• A:Answer Via HDMI cable

  Answered 6 years ago by Jboogie

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Q: QuestionIs this the newest version of the game

Asked 6 years ago by Chonga.

• A:Answer Yes is the new version, I think the battery of the device it’s bigger than the old version, but I recommend to buy the replacement plan Best Buy offer in this product, you never know what could happen

  Answered 6 years ago by NenuVerified Purchase

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Q: QuestionDoes it come with charger

Asked 6 years ago by Christmasshopper.

• A:Answer Yes

  Answered 6 years ago by Manny

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Q: Questionare they going to go on sale any time soon.

Asked 6 years ago by cade.

• A:Answer Nintendo consoles never go on sale but for Black Friday I believe you get a free copy of Mario cart with the switch.

  Answered 6 years ago by Joey

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Q: QuestionWhat is the lowest credit score to fiance a Nintendo switch

Asked 6 years ago by Danielumana.

Q: Questionwhats the difference between this model and the older model?

Asked 6 years ago by preorder.

• A:Answer The only difference is the battery life. The newer model has a bigger batter that lasts longer in handheld mode.

  Answered 6 years ago by jdog024

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Q: Questionwill this come in Dolby digital 5.1 via optical. I'm using an 4k audio/ video extractor that best buy has now, to go to my Samsung 4k curved computer monitor which has no sound. Insignia™ - HDMI Audio Extractor - Black Model:NS-HZ340 SKU:6324750

Asked 6 years ago by preorder.

• A:Answer The Nintendo Switch can output stereo audio or a 5.1 audio signal, but only through an HDMI cable. You should be able to run the HDMI cable from the Switch to your Audio Extractor, then run an optical cable to your audio setup. You would just want to adjust the Switch's audio settings so that it is playing audio in 5.1.

  Answered 6 years ago by Grambo

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Q: QuestionCan it play DVDs also? ( Like XBOX)

Asked 6 years ago by ChiCityCeCe.

• A:Answer No it can not as there is no disk drive, you can stream on the go though which the Xbox can not do

  Answered 6 years ago by TiggerVerified Purchase

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Q: QuestionCan I buy the Nintendo Switch and use it in Germany?

Asked 6 years ago by Mscholli7.

• A:Answer Yes

  Answered 6 years ago by Reyes

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Q: QuestionDoes WII have a replacement for the original system? One that supports the fitness games.

Asked 6 years ago by Chester.

• A:Answer The Wii and the Nintendo Switch are two different systems. While I have heard of a fitness game and accessory coming out for the Switch, I don't know if there is one. The only accessory I know of at the moment for fitness games are the Wii Balance board which was used for the Wii and Wii U for the Wii Fit games in both systems. The Wii and Wii U while of the same family, are different systems. The original Wii had backwards compatibility with GameCube games, while the Wii U is backwards compatible with any of the Wii games. Though you're probably going to have to look somewhere else for those as I'm sure Best Buy does not sell either. Or just wait for something to come out for the Switch.

  Answered 6 years ago by MarthDovah

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Q: QuestionIs this the new version of NS with better battery life?

Asked 6 years ago by Himansu.

• A:Answer Yes, get the one with the red package. That's the only way to tell then apart from the older models.

  Answered 6 years ago by Topgun4583Verified Purchase

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Q: QuestionCan the Nintendo switch connect to wifi and data can it connect to both

Asked 6 years ago by Jason.

• A:Answer If you’re talking about using Data off your phone to create a mobile hotspot for the system to connect to yes. When you create a hotspot it’s a source of WiFi anything can connect to that is WiFi compatible.

  Answered 6 years ago by matthewm512

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