Questions & Answers

Q: QuestionHow do you control these smart curtains?

• A:Answer You can control the curtain opening, closing, and open percentage through our app. You can also set custom schedules for fully automated curtains.

Q: QuestionIs the SwitchBot Hub included?

• A:Answer No, the SwitchBot Hub 2 is sold separately.

Q: QuestionWhat is the warranty on this product?

• A:Answer This product comes with a 1-year warranty for both parts and labor.

Q: QuestionDoes this device have a silent mode?

• A:Answer Yes, it has a silent mode that allows the motor to operate below 25dB.

Q: QuestionWhat other devices can I use to control the curtains?

• A:Answer With the SwitchBot Hub, you can use voice commands via Alexa, Google Home, SmartThings, Siri Shortcuts, and IFTTT.

Q: QuestionWhy does the Curtain 3 come with a positioning magnet?

• A:Answer The positioning magnet ensures precise control, eliminates the need for repeated calibration, and prevents light leakage.

Q: QuestionDoes SwitchBot require a specific kind of curtain rod, or will it work on any curtain rod?

Asked 10 months ago by ScottS.

Q: QuestionDoes it run on rechargeable batteries?

Asked 1 year ago by suprita.

• A:Answer Hi, thank you for your question. Yes, this does come with a rechargeable battery.

  Answered 1 year ago by Customer Service Team

  Helpful (0)Unhelpful (0)ReportAnswer this question