“Bought this $30 card at a vending machine near gate E21 at IAH. When I tried to activate it on my unblocked iPhone I was asked to take a picture of my credit card to pay another $30. Interrupted the procedure and saved it for a next trip. What should I do”

1-2 of 2 Answers

• Call T-mobile customer service, it might be an error in their system. Dial 611 and speak to representative. They will find a way to resolve the problem.

  Answered by Ryan 7 years ago

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• Don’t know why this happened. I’ve activated dozens of these for visitors and have never had this problem. Call T-Mobile.

  Answered by Wendal 7 years ago

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