Questions & Answers

Q: QuestionWhat are the full dimensions on the base? Specifically, I need to know the number of inches from base leg to base leg. Thanks!

Asked 6 years ago by basequestion.

• A:Answer For this 43 inch TCL Roku TV, the feet spacing to fit on a stand is 32.4 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionIs you tube tv available ?

Asked 6 years ago by Anonymous.

• A:Answer Absolutely! The YouTube TV streaming channel is one of the thousands of streaming channels offered through the Roku Channel Store. You can also visit www.roku.com/whats-on to see other streaming channels Roku offers. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionDoes this model have a good WiFi connection to the internet?

Asked 6 years ago by Marc.

• A:Answer We show no lacking in connection from 50 feet away in sing wifi. We have been very happy with this Tv and the connections using apps installed

  Answered 6 years ago by danoVerified Purchase

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Q: QuestionCan Facebook watch be stream?

Asked 6 years ago by Cast.

• A:Answer TCL Roku TVs support screen mirroring with compatible Android and Windows devices. Here is a great article with more details on how: https://support.roku.com/article/208754928-how-to-use-screen-mirroring-with-your-android-or-windows-device. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionWhat type of HDR does this use? Does this hdr type work on the PS4 pro? Does it have a gaming mode? Does this have HDR sound? Does this TV have a game mode?

Asked 6 years ago by Joe.

• A:Answer This TCL Roku TV supports HDR10. This TV features 3 HDMI ports that can be used to connect external devices, like a PS4 Pro. There is also a "game mode" that can be found in the settings by pressing the asterisk "*" button on the remote while on the selected input. Additionally, this TV supports Dolby Digital for audio. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionWhat is a power supply for this TV , 220 V or 110 and is it 50 or 60 hers?

Asked 6 years ago by TarlanFarajov.

• A:Answer This TCL Roku TV is designed and engineered to be used within the US. As such, it supports 120V. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionWhat dedicated app buttons are on the remote, like Netflix?

Asked 6 years ago by vtsue.

• A:Answer Netflix, Hulu, Roku channel and ESPN+

  Answered 6 years ago by MscaulkVerified Purchase

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Q: QuestionCan you download the app xfinity streaming Beta with roku on this TV?

Asked 6 years ago by Layrod.

• A:Answer Yes you can. I have 2 TCL TV's and both have the app and work great.

  Answered 6 years ago by ChadbackVerified Purchase

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Q: QuestionHow do you program the TV without a remote control

Asked 7 months ago by Anonymous.

Q: QuestionWhat is the Vesa pattern for this tv

Asked 1 year ago by Anonymous.

Q: QuestionWill xfinity streaming app work with this model.

Asked 2 years ago by Anonymous.

Q: Questioncan this tv play 3d dvds from a 3d dvd player?

Asked 3 years ago by grandmaw.

• A:Answer This TCL Roku TV does not support 3D content. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionDoes this tv come with HBO Max?

Asked 4 years ago by LAT1.

• A:Answer No, but it gives you the option to download it. You can download a variety of apps on this TV.

  Answered 4 years ago by Jennn

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Q: QuestionWe have cable and internet thru Xfinity. The room we would like to put the roku tv in does not have cable in the wall. I’m not very techie . Can we connect wirelessly to roku or Xfinity or do we need to connect thru a cable?

Asked 4 years ago by Pam.

• A:Answer If you have wifi no need for cable. All through router.

  Answered 4 years ago by UKDennisVerified Purchase

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Q: QuestionWhat is the difference in the class series?

Asked 4 years ago by Blakester.

• A:Answer I have a 4 series and so does one of my brothers. My other brother has a 5 series. As far as I can tell there is very little difference, aside from placement of the remote signal detector. My brother with a 4 series says the 5 might have slightly better color in brighter lighting, but that hasn't been super noticeable.

  Answered 4 years ago by Dylanschaffer100

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Q: QuestionI know this tv is works with my direct tv, but can I also use some of the Roku free stuff, also Prime? Guess my question is it hard to toggle between the two set ups? Perhaps have to manually switch? Anything different I would need to do during start up?

Asked 5 years ago by Lemmonee.

• A:Answer It's so simple to toggle between DirecTV or any other cable/satellite system and the Roku, Prime, or other channels. I have U-verse, and "cable" (which would include DirecTV) is an icon on the screen, just like the various Roku channels. You can add or delete any channels you want. You simply click on what you want to use. I do use the U-verse remote when I'm watching TV through U-verse, although I have to initially click on the "cable" icon using the Roku remote, first. There is also an icon for "antenna" for people who watch local stations with an antenna vs. cable/satellite. Easy-peasy!

  Answered 4 years ago by BarbaraB

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Q: QuestionI have had this TCL 43" tv for a couple of months. Working fine. Last night I could not get the ROKU channel or any channel that is connected to ROKU. I have tried all day today to get in touch with Best Buy. I'm hold for up to 10 minutes . Need Help.

Asked 5 years ago by Ammy.

• A:Answer Trying rebooting your WiFi modem. Turn off your modem and unplug for 1 minute or so. This helps clean your cache in your modem.

  Answered 4 years ago by IWatchVerified Purchase

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Q: QuestionDoes this TV support HDMI 2.0? And if so, which HDMI ports on the TV support HDMI 2.0.

Asked 5 years ago by Dipstickz.

• A:Answer Yes it does support that HDMI

  Answered 5 years ago by Sasse

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Q: QuestionDoes this TV work well with an Xbox One X?

Asked 5 years ago by lancer8599.

• A:Answer This TCL Roku TV features various inputs that can be used to connect external devices like a game console. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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