Questions & Answers

Q: QuestionHow does the TCL TV handle motion clarity during fast-paced scenes?

• A:Answer This TV utilizes Motion Rate 240 with MEMC Frame Insertion, combining multiple motion enhancement technologies to deliver best-in-class motion clarity.

Q: QuestionWhat is the benefit of the High Brightness LED Backlight?

• A:Answer The High Brightness LED Backlight ensures a vibrant and clear picture, even in brightly lit rooms.

Q: QuestionWhat kind of audio experience does this TV offer?

• A:Answer The TV features Dolby Atmos Audio for advanced spatial audio processing and DTS Virtual:X for an immersive 3D sound experience using only the TV speakers.

Q: QuestionCan I connect a soundbar to this TV?

• A:Answer Yes, the TV has 3 HDMI inputs, including one with eARC, allowing you to connect a soundbar or other devices.

Q: QuestionCan I use voice commands to control this TV?

• A:Answer Yes, this TV supports voice control and is compatible with Amazon Alexa and Google Assistant.

Q: QuestionWhat type of resolution does this TCL TV have?

• A:Answer This TCL TV boasts a 4K Ultra HD resolution, providing four times the detail of standard 1080p HDTVs.

Q: QuestionDoes it come with a wall mount or do I have to buy it separately?

Asked 1 year ago by jojo.

• A:Answer This 43 inch TCL TV is compatible with most wall mounts that support a 100mm x 200mm VESA mounting pattern. Any sort of wall mounting bracket or hardware would need to be purchased separately. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes this model have a microphone to allow for hands-free access to Google Assistant? Can the microphone be disabled?

Asked 6 months ago by JMan.

• A:Answer The TV does not have a mic on it. You would need to press the Google Assistant button on the remote to use the voice assistant. Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: QuestionIs the tuner up to the latest ATSC 3.0 broadcast standard? Can the web descriptions for TVs indicate which ones have updated tuners for the latest broadcast standard.

Asked 1 year ago by Reggie.

• A:Answer This TCL TV feature ATSC 1.0. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes it have a sleep timer?

Asked 1 year ago by Vicc.

• A:Answer This TCL TV does indeed feature a sleep timer that can be found in the settings menu. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes this model support Roku streaming device?

Asked 1 month ago by Silver71.

• A:Answer yes it does but I do not think you need it. The streaming apps are about the same. I have a Roku device on the older smart tv, but I did not use it for this one Hope this helps..

  Answered 3 weeks ago by NoriseAVerified Purchase

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Q: QuestionWill a learning IR remote work with it?

Asked 2 months ago by Orlf.

• A:Answer Our TVs are compatible with most Universal remotes. Many Universal box remotes can be programmed to control select functions on the TV. You can visit https://support.tcl.com/us-remote-codes for more information. If you do not see your specific remote, you would need to contact the remote's manufacturer to obtain the remote code from them. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionDoes this TV have an optical audio output?

Asked 3 months ago by Bluays.

• A:Answer Yes it does. Hope this help.

  Answered 3 weeks ago by NoriseAVerified Purchase

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Q: QuestionDoes it have a HDMI port on the back

Asked 4 months ago by Brezoo.

• A:Answer Yes, it does!

  Answered 1 month ago by MichaelLVerified Purchase

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Q: QuestionDoes it come with Netflix?

Asked 4 months ago by Bleh.

• A:Answer The Netflix applicable comes pre-installed on the TV, you will just need an account to login.

  Answered 1 month ago by MichaelLVerified Purchase

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Q: QuestionDoes this tv have cable?

Asked 4 months ago by mt.

• A:Answer You don't need cable (cancel the cable service I did) just use the internet. Just search the TV for the apps.For ex. CW, Fox News etc even sport channels.

  Answered 3 weeks ago by NoriseAVerified Purchase

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Q: QuestionDoes this TV support the Xfinity App?

Asked 5 months ago by TheRoman.

• A:Answer The Xfinity app is not currently an available streaming app on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: QuestionWhat manufacturer standard remote controls are compatible with this TV. (Not the Roku one given to me)

Asked 5 months ago by EJ.

• A:Answer You would have look it up on Amazon , just ask for Tv model number and about a dozen or so will appear .

  Answered 3 weeks ago by NoriseAVerified Purchase

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Q: QuestionDoes the remote have number keyboard.

Asked 5 months ago by Linda.

• A:Answer No

  Answered 3 weeks ago by NoriseAVerified Purchase

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