Questions & Answers

Q: QuestionAm I able to mount this TV to my wall? If so what kind of mount would I need to buy?

Asked 6 years ago by Dallas.

• A:Answer This TCL Roku TV is compatible with most wall mounts that support a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this TV support Apple Airplay2?

Asked 6 years ago by Andrew.

• A:Answer Currently, this TCL Roku TV does not support Airplay2. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionPurchased the 65 inch TV and currently have it connectd to the LG SL8YG Soundbar via the optical port. I have no other connections. My problem is that the TV is turning on by itself in the middle of the night. How can I change that behavior?

Asked 6 years ago by wvale.

• A:Answer Go into settings,go to timmer

  Answered 6 years ago by Chris

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a Kanyo FMX2 mounting bracket that supported my Sharp TV which I will be replacing. Will the Kanyo FMX2 support a TCL 65" Model 65R615 TV I am thinking about purchasing? How much does Best Buy charge to delivery/mount the TV on my bracket?

Asked 6 years ago by ejb.

Q: Questionso how wide of stand do I need to fit this tv thanks

Asked 6 years ago by Imsoronry.

• A:Answer It's got to be at least 55 inches in length

  Answered 6 years ago by Chris

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionour dvr no longer does timer recording. do you have any suggestions?.

Asked 6 years ago by lullubelle.

• A:Answer If you are having trouble with one of your external devices, you may want to contact the manufacturer of your DVR so that they can help you troubleshoot. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the tcl roku compatible with Alexa?

Asked 6 years ago by Ezfifty.

• A:Answer Yes

  Answered 6 years ago by Chris

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much room do I need on my mantle for this to fit without mounting? My mantle is plenty wide and extends 11 inches. Is that enough room for the tv to sit?

Asked 6 years ago by Murph.

• A:Answer Yes. 11” is enough for the included legs to stand on. Just make sure your mantle can take the weight and your good to go

  Answered 6 years ago by TCLproudVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I bluetooth from my phone to this tv?

Asked 6 years ago by Moe.

• A:Answer Currently, our TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Our TVs do support screen mirroring with compatible Android and Windows devices. Here is a great article with more details how: https://support.roku.com/article/208754928-how-to-use-screen-mirroring-with-your-android-or-windows-device. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the 65 in series 6 lie flat in the original box for travel

Asked 6 years ago by Loader.

• A:Answer No, we were told to secure/tie it so it would stand up in the back of the pickup by Best Buy personnel.

  Answered 6 years ago by ChrisVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs it Bluetooth enabled?

Asked 6 years ago by Anonymous.

• A:Answer no

  Answered 6 years ago by Abzstrak

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow wide are the bezels on each side? I am replacing a 60 in tv that fit in a 56 in wide opening that can’t be altered. I do have about 58.5 inches behind the lip of the opening. I can place it behind the lip, will the screen be blocked?

Asked 6 years ago by Tg.

• A:Answer The bezels are 1.25 inches x .50 inches. Good luck!

  Answered 6 years ago by Lloyd

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI want to put this in my unheated screen room. Is there a temperature min. and max this tv should kept at?

Asked 6 years ago by Tony.

• A:Answer For this TCL Roku TV, the Operating Temperature us 5°C to 35°C (41°F to 95°F) and the Storage Temperature is -15°C to 45°C (5°F to 113°F). You can visit https://www.tclusa.com/sites/default/files/2018-08/6series_Roku_User_Guide_US-CA-8.1_1.pdf to see the full users guide. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I have the tv that has roku built inn how do I get it started

Asked 6 years ago by Nene.

• A:Answer Upon turning the tv on for the first time it will take you through a guided set up of the roku system.

  Answered 6 years ago by Jbfried

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the width if the stand in inches

Asked 6 years ago by Anonymous.

• A:Answer For this 65 inch TCL Roku TV, the feet spacing to fit on a stand is 55.5 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionScreen dimensions,height

Asked 6 years ago by Allan.

• A:Answer took about 10 seconds to find on TCL's site... https://www.tclusa.com/sites/default/files/2019-01/615_Spec_Sheet.pdf

  Answered 6 years ago by Abzstrak

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill 65 inch series 6 fit on 52 inch tv stand. If not what universal stand can be attached to tv so it will work

Asked 6 years ago by Bigmac.

• A:Answer When we received it, we noticed the feet were not going to work with our stand. So we ended up facing the feet inward when we installed them. This allowed it to fit a stand that was 42 inches wide. So it depends on the actual width of your base. If your 52 inch tv stand is 52 inches across, then you should be good.

  Answered 6 years ago by ratmyr

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this a 2018 or 2019 model? If so what's the difference?

Asked 6 years ago by Shane.

• A:Answer The only 2019 model is the 75" R series unit. I plan on getting this unit, though perhaps the 617 with the better remote, available elsewhere. I have had the 2017 55" P605 for over a year and it's great. Top rated TV in its price range...all of the P and R series are!

  Answered 6 years ago by Roger

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much does the 65” 6 series weigh

Asked 6 years ago by Teena.

• A:Answer 53 lb.

  Answered 6 years ago by Mountainman

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)