Questions & Answers

Q: QuestionWhat is the resolution of this TCL TV?

• A:Answer This TCL TV has a 4K Ultra HD resolution, which is four times the resolution of a 1080p Full HD TV.

Q: QuestionCan I connect Bluetooth headphones to this TV?

• A:Answer Yes, you can pair your favorite Bluetooth headphones to the TV for a private listening experience.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in speakers that provide 30 watts of audio output.

Q: QuestionWhat is the warranty on this TCL TV?

• A:Answer This TCL TV comes with a 1-year limited warranty for both parts and labor.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 3 HDMI inputs, including one with eARC.

Q: Questiondoes this tv have optical out port?

Asked 1 week ago by jjr.

• A:Answer This TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, Bluetooth, or the 3.5mm headphone jack. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionHow is the tv in a very bright room?

Asked 2 weeks ago by Bob1.

• A:Answer The majority of our customers report a great experience concerning brightness and glare in a natural light environment. Hope this helps! Thank you, TCL Customer Support

  Answered 2 weeks ago by TCLExpert

  
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Q: QuestionHow can I connect to this website: https://dakboard.com/link

Asked 3 weeks ago by JoeA.

• A:Answer While we can not recommend a specific web browser, there are various web browsers that can be downloaded through the App Store. Hope this helps! Thank you, TCL Customer Support

  Answered 3 weeks ago by TCLExpert

  
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Q: QuestionDoes Disney plus work on this Google TV. I bought a Google TV but a slightly older model. Disney+ seems to do this thing where it'll glitch out and the audio stops playing all together and the video will keep playing. will it happen on this one?

Asked 1 month ago by RonaldM.

• A:Answer No

  Answered 1 month ago by GenesisGVerified Purchase

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Q: QuestionDoes the TV support Dual Voltage (100–240 V AC) 50/60Hz?

Asked 3 months ago by Jonny.

• A:Answer This TV is designed and engineered to be used within the US. It supports 120V. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionCan I do zoom meetings on this tv. Do I need a camera?

Asked 3 months ago by Pat.

• A:Answer This TCL TV features various inputs that can be used to connect external devices like a PC. The TV itself does not feature a built-in camera or microphone. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionIs this T.V compatiable with the Sonos Sound Bar System

Asked 3 months ago by Kboogie.

• A:Answer Yes

  Answered 3 weeks ago by LadeenVerified Purchase

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Q: QuestionAdditional Streaming Services: How would someone add additional streaming services to this tv? Thank you!

Asked 3 months ago by Gatsby.

• A:Answer It has has built in app store and apps can be downloaded directly to the TV.

  Answered 3 months ago by LucasVerified Purchase

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Q: QuestionHow do I "un-zoom" my TV? I cannot see what channel is on, or see scores to games because it's all cut off from sideways to Top and bottom.

Asked 4 months ago by Anonymous.

• A:Answer There should be an option in the settings to adjust the aspect ratio. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: Questioncan I turn off dolby vision? it defaults to this when streaming or using our x box. everything is very, very yellow.

Asked 5 months ago by jimmy.

• A:Answer This sounds rather unusual. In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: QuestionCan i download the xfinity app

Asked 6 months ago by Dawg.

• A:Answer The Xfinity app is not currently an available streaming app on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionCan I connect Bluetooth speakers to this TV?

Asked 7 months ago by Sound.

• A:Answer Yes.

  Answered 7 months ago by MarifossAVerified Purchase

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Q: QuestionWhat Company manufacture TCL TV and where do they made it ?

Asked 8 months ago by Anonymous.

• A:Answer TCL manufactures TCL TVs. All TCL TVs are assembled at one of several factories that are located globally. We are proud of the fact that we are one of only three TV manufacturers globally who is what’s called “vertically integrated”, meaning everything inside a TCL TV is TCL components! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: QuestionIs this TCL compatible with 220Volts of Argenrina?

Asked 9 months ago by Anonymous.

• A:Answer This TCL TV is designed and engineered to be used within the US. As such, it supports 120V. Hope this helps! Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
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