Questions & Answers

Q: QuestionDoes this TV include a subwoofer?

• A:Answer Yes, this model has a built-in ONKYO subwoofer for enhanced bass.

Q: QuestionWhich voice assistants can I use with this TV?

• A:Answer This TCL TV is compatible with Amazon Alexa, Google Assistant, and Apple HomeKit.

Q: QuestionCan I connect a soundbar to this TV?

• A:Answer Yes, it has 4 HDMI inputs, including one with eARC for connecting soundbars or AV receivers.

Q: QuestionWhat type of HDR formats does this TV support?

• A:Answer This TV supports HDR ULTRA with Dolby Vision IQ, HDR10+, HDR10, and HLG.

Q: QuestionWhat is the peak brightness of this TCL TV?

• A:Answer The TCL QM7 TV offers a peak brightness of up to 2,400 nits.

Q: QuestionCan you use a regular/universal remote with number pad? If so how?

Asked 1 year ago by Meanslick.

• A:Answer Currently, our smart TVs do not support the direct input of channel numbers for OTA. Our TVs are compatible with most Universal and cable remotes. Many Universal and cable box remotes can be programmed to control select functions on the TV. You can visit https://support.tcl.com/us-remote-codes for more information. If you do not see your specific remote, you would need to contact the remote's manufacturer to obtain the remote code from them. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIs this 75 inch a VA panel? Or ADS pro or IPS

Asked 1 year ago by Emoore.

• A:Answer TCL proudly uses high performance VA Panels on all of our sets to deliver the striking contrast our sets are known for. In fact, being vertically integrated means that not only are the VA panels ours, but nearly everything on the set is TCL, ensuring great quality and performance! Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionBox dimensions are the same as the screen size under the specs, You have the real box dimensions?

Asked 1 year ago by George.

• A:Answer The dimensions of the box for this 75" TV are as follows: (W x H x D) 72.8" x 44.3" x 7.5". Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes the 75-inch model have a glossy or semi-gloss finish? How many local dimming zones does this particular model have?

Asked 1 year ago by EasyE.

• A:Answer Our QM751G Class is available in sizes 55"-98" and features up to 1500+ zones. This TV features a semi-matte finish. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: Question1. Does this TV include built in Roku browser? 2. To use the TV do I have to use the Google account? 3. Does it have over the air interface included?

Asked 6 days ago by Hersh.

Q: Questionmy TV takes as long a 5 minutes to load into GoogleTV though it is connected via ethernet to 1.5G connection, is this a known issue? and if so how can it be resolved

Asked 6 months ago by TJinCO.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionCan anyone with the Harmony Hub remote confirm that it works with this TV? I would need to power on, off, and change inputs. I've seen conflicting reports online.

Asked 10 months ago by ACurr.

• A:Answer Our TVs are compatible with most Universal and cable remotes. Many Universal and cable box remotes can be programmed to control select functions on the TV. You can visit https://support.tcl.com/us-remote-codes for more information. If you do not see your specific remote, you would need to contact the remote's manufacturer to obtain the remote code from them. Hope this helps! Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
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Q: QuestionIs Chromecast built in?

Asked 10 months ago by Stretch.

• A:Answer It's a Google tv

  Answered 7 months ago by JoshuaRVerified Purchase

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Q: Questionwhats the difference between QM751G and QM 851G

Asked 10 months ago by RD.

• A:Answer QM8 series has larger number of local dimming array zones than QM7. Offering higher contrast and brightness.

  Answered 8 months ago by AbdallahVerified Purchase

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Q: QuestionCan you use this TV without a google account, logging in and or no internet connection even for setup? Just need a basic function TV for antenna, media players, and game systems. Dont have internet for TV and no wireless. Thanks.

Asked 1 year ago by Meanslick.

• A:Answer I'm not sure how you are going to set the TV up without Internet it requires multiple updates

  Answered 10 months ago by JoshHVerified Purchase

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Q: QuestionWhat is the response time on it for gaming

Asked 1 year ago by Bruh.

• A:Answer This TV supports powerful new HDMI features, including eARC, Variable Refresh Rate, Game Accelerator 240, etc. HDMI 1 is capable of 4K/144Hz and HDMI 2 is capable of 4K/120Hz. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat is the lowest that the pedestal mount will go? Will is go low enough that the max height would be 39” or less? My furniture has a max height of 3

Asked 1 year ago by Doc.

• A:Answer With the stand attached, the overall height of this TV is 40.4 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhere are the wall mounts on the back? Are they centered or lower?

Asked 1 year ago by Jess.

• A:Answer Lower than center

  Answered 10 months ago by JoshHVerified Purchase

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Q: QuestionFor the 75inch model, how many inches from the bottom vesa screws to the bottom edge of the panel?

Asked 1 year ago by NoChargeTherGun.

• A:Answer This is not a standard measurement that is documented on a TV. This TCL TV is compatible with most wall mounts that support a 400mm x 400mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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