Questions & Answers

Q: QuestionHow does this TV handle fast-paced content like sports or action movies?

• A:Answer This TV features Motion Rate 480 with MEMC Frame Insertion, combining multiple motion enhancement technologies for best-in-class motion clarity.

Q: QuestionWhat type of panel does the TCL 75" QM7K TV use?

• A:Answer The TCL 75" QM7K TV uses a CrystGlow HVA Panel with an anti-reflective coating.

Q: QuestionDoes this TV include Dolby Atmos?

• A:Answer Yes, this TV features Dolby Atmos audio for an immersive sound experience.

Q: QuestionWhat is the native refresh rate of this TCL TV?

• A:Answer This TCL TV has a native refresh rate of 144Hz.

Q: QuestionCan I connect a soundbar to this TV?

• A:Answer Yes, the TV has 4 HDMI inputs, including one with eARC, allowing you to connect a compatible soundbar or AV receiver.

Q: QuestionDoes it have an ATSC 3.0 tuner ? (Nextgen)

Asked 6 months ago by Photostar.

• A:Answer Like most TVs in 2025, we are using the universally adopted ATSC 1.0 tuner on this 75 inch model. We have used the ATSC 3.0 tuner on some models for those select few who can benefit from the limited rollout of this broadcast in the foreseeable future. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionDoes this unit have an optical audio output?

Asked 6 months ago by Derbed.

• A:Answer This TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, or Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionAre the mounting holes for hanging the TV on the wall...in the middle or towards the bottom of the TV?

Asked 7 months ago by Frank.

• A:Answer This TCL TV is compatible with most wall mounts that support a 300mm x 300mm VESA mounting pattern. It is more centrally located. Hope this helps! Thank you, TCL Customer Support

  Answered 7 months ago by TCLExpert

  
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Q: QuestionHow do I add apps, such as Peacock or Paramount Plus to this TV?

Asked 3 months ago by Rainie.

• A:Answer Apps can be downloaded from the App Store on the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionIs it's screen free of dirty screen effect?

Asked 6 months ago by Mike.

• A:Answer No. I have one, and it definitely has DSE, you can basically see the LED array behind the screen if you stare at it long enough. QM7 has much less DSE from what I've seen. (I've seen 4 of them in person and none of them had DSE like this).

  Answered 4 months ago by WatchThemFall

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Q: QuestionIs the DirectTv Stream app loaded/supported by this TV?

Asked 1 day ago by jbno.

• A:Answer The DirecTV streaming app should be available on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 1 day ago by TCLExpert

  
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Q: QuestionWhere can i find a user manual for the remote?

Asked 3 weeks ago by Anonymous.

• A:Answer You can visit www.tcl.com/us/en/products/home-theater/qm7k-class/75-class-4k-uhd-hdr-qd-mini-led-qled-smart-google-tv-75qm7k and find the Quick Start Guide and User Guide under the "Downloads" section. Hope this helps! Thank you, TCL Customer Support

  Answered 3 weeks ago by TCLExpert

  
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Q: QuestionIs the remote an ir or rf remote

Asked 1 month ago by Lily.

• A:Answer The remote is both IR and Bluetooth (BT). The remote will function as an IR remote until Google assistant is connected (BT), after the remote is connected through BT, then only the power button will function as IR, the rest of the buttons will work on BT. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionDo you recommend using HDMI 2.1 cable for this tv? In addition to internet-based content, our setup is a Dish satellite fed to Hopper unit by way of coax cable then from the Hopper to TV using HDMI cable. Any other specs for the HDMI cable?

Asked 3 months ago by Dancin.

• A:Answer Any newer high-speed HDMI cable should be sufficient. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionHow many local dimming zones on the 75" 7k model?

Asked 3 months ago by Rob.

• A:Answer Our QM7K comes in various sizes and features up to LD2500 Precise Dimming Series provides amazing black levels with up to 2,500 precisely controlled local dimming zones. You can visit https://www.tcl.com/us/en/products/home-theater/qm7k-class/75-class-4k-uhd-hdr-qd-mini-led-qled-smart-google-tv-75qm7k to see all of the published information on this TV. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: Questiondoes this tv come with a stand

Asked 4 months ago by mike.

• A:Answer YES

  Answered 2 months ago by GeoffreyOVerified Purchase

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