A:AnswerThere are various settings that can be adjusted to better fit your personal preference. If you are having trouble with a weak signal, you would want to check your internet connection or antenna connection depending on the content. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerOur TCL TVs featuring Google TV do support casting from IOS devices. However, there may be a limitation depending on the IOS app you are casting from. This TV does not support AirPlay. Hope this helps! Thank you, TCL Customer Support
A:AnswerAbsolutely! This TCL TV is compatible with most wall mounts that support a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support
A:AnswerWe are currently in the process of updating the product page. This TCL TV is compatible with most wall mounts that support a 300mm x 300mm VESA mounting pattern. Any sort of mounting bracket or hardware would need to be purchased separately. Hope this helps! Thank you, TCL Customer Support
A:AnswerCleaning instructions can be found in the User Manual. Care and Cleaning instructions are as follows:
• Caution: Turn off your TV before cleaning.
• Clean the TV as needed using a soft lint-free cloth. Be sure to occasionally dust the ventilation slots in the cabinet to help assure adequate ventilation.
• IMPORTANT: Never use strong cleaning agents, such as ammonia-based cleaners, or abrasive powder. These types of cleaners will damage the TV. The TV’s screen may be cleaned with a soft, lint-free cloth as well. Take care not to scratch or mar the screen. If necessary, you may use a cloth dampened with warm water. While cleaning, do not spray liquid directly on the screen, or allow liquid to run down the screen and inside the TV. Also, never place drinks or vases with water on top of the TV. This could increase the risk of fire, shock hazard or damage to the TV.
Hope this helps! Thank you, TCL Customer Support
A:AnswerI have both thru multiple TVs and google is more robust with apps and being able to connect to devices easier is nice. Just got to be a bit patient with software if your internet isn’t greatest as it takes a moment or two to load apps compared to Roku. Overall I prefer Google over Roku
A:AnswerTo utilize the TV to the most of it's capabilities, you would indeed want to use a newer high-speed 4K HDMI cable. Hope this helps! Thank you, TCL Customer Support
A:AnswerIn order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerThe SpectrumTV app is not currently an available streaming app on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support
