Questions & Answers

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV has 4K Ultra HD resolution, which is four times the resolution of a 1080p Full HD TV.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR PRO+ with Dolby Vision, HDR10+, HDR10, and HLG for enhanced contrast, accurate colors, and fine details.

Q: QuestionCan I connect this TV to my Wi-Fi?

• A:Answer Yes, this TV has built-in Wi-Fi 5 for a fast, high-speed internet connection.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 3 HDMI inputs, including one with eARC.

Q: QuestionDoes this TV include a subwoofer?

• A:Answer Yes, this TV has a built-in subwoofer for enhanced bass performance.

Q: QuestionWhat does adjustable stand means?

Asked 1 year ago by Norwalker.

• A:Answer For this 85 inch TCL TV, there are two different placements where the feet can be attached. This can be seen in the Quick Start Guide found in the box and on our website at www.tcl.com/us/en/products/home-theater/s5-class/85-class-4k-uhd-hdr-led-smart-google-tv-85s551g under the Downloads section. At the wider position, the feet spacing is approximately 59.6 inches. At the narrow position, the feet spacing is approximately 29.9 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat is width and height dimensions

Asked 1 year ago by Shutters.

• A:Answer Without the feet attached, the dimensions of this 85" TCL TV are as follows: (W x H x D) 74.4" x 42.9" x 2.9". Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: Questionwhat is the difference between TCL - 85" S5 S-Class 4K UHD HDR LED Smart TV with Google TV versus TCL - 85" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV

Asked 1 year ago by Anonymous.

• A:Answer Our new S551G features Ai processing for the first time at this level of TV, is 30% brighter than the S4, has Game Accelerator 120 on models 55” and up, Dialog Enhancer, etc! You can visit www.tcl.com/us/en/products/home-theater/s5-class/85-class-4k-uhd-hdr-led-smart-google-tv-85s551g to see all of the amazing features this TV has to offer. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat size is the box so I will know if it will fit in my van

Asked 1 month ago by freddie.

• A:Answer For this 85 inch, the dimensions of the box are as follows: (W x H x D) 81.1" x 49.6" x 8.3". Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionWithout tv stands would this tv be able to stably sit on sturdy 1 ft wide Mantle. That is 4 ft 6 inches of ground. Due to my ceiling our slightly vaulted and that’s the only way it will barely fit due to ceiling. Thanks

Asked 1 month ago by 96929692.

• A:Answer The TV requires the feet to be attached to sit safely on a stand or other flat surface. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionMy Apple TV device need not be used?

Asked 2 months ago by Brad.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionCan I load the Apple Music App on this TV?

Asked 2 months ago by JohnDario.

• A:Answer The Apple Music App is not currently available on this TV. However, you can use the built-in Chromecast or AirPlay to stream your music from your device to the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionIs the Spectrum app compatible with this TV?

Asked 2 months ago by Spectrum.

• A:Answer The Spectrum TV app is not currently an available streaming app on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionHow large of a TV mount do I need to hang this on the wall?

Asked 3 months ago by Kl.

• A:Answer This 85 inch TCL TV is compatible with most wall mounts that support a 600mm x 400mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionHow much does the TV weigh?

Asked 3 months ago by Bazi.

• A:Answer About 50 lbs maybe!

  Answered 3 months ago by DavidLVerified Purchase

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Q: QuestionAre the hdmi ports 2.0 or 2.1?

Asked 3 months ago by Ninjalo.

• A:Answer For this 85S551G, the HDMI ports can support up to 4K/60Hz. However, this TV does feature Game Accelerator 120 and Motion Rate 240 with MEMC Frame Insertion which combines multiple motion enhancement technologies for best-in-class motion clarity. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionHow long is the manufacture warranty on this tv?

Asked 3 months ago by Julio.

• A:Answer Most manufacturers warranty is for a year, you can buy a 2 year warranty when you purchase the TV, that's what we did.

  Answered 3 months ago by DavidLVerified Purchase

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Q: Questiondoes this support roku streaming

Asked 3 months ago by Anonymous.

• A:Answer Of course, but you don't really need a Roku device, this is a smart TV, you can download your app directly.

  Answered 3 months ago by DavidLVerified Purchase

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Q: QuestionIs there an optical port so you can attach a soundbar to the TV? Thanks in advance.

Asked 3 months ago by Archeeto2411.

• A:Answer Yes, there is an optical digital port.

  Answered 3 months ago by DavidLVerified Purchase

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