Questions & Answers

Q: QuestionWhat type of resolution does this TCL TV have?

• A:Answer This TCL TV has a 4K Ultra HD resolution, which is four times the resolution of a 1080p HDTV.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 4 HDMI inputs, including one with eARC.

Q: QuestionDoes this TV include any HDR formats?

• A:Answer Yes, this TV supports HDR ULTRA with Dolby Vision IQ, HDR10+, HDR10, & HLG.

Q: QuestionWhat is included with the Google TV Smart OS?

• A:Answer The Google TV Smart OS includes hands-free voice control and a backlit voice remote.

Q: QuestionWhat is the native refresh rate of this TCL TV?

• A:Answer This TV has a native refresh rate of 144Hz.

Q: QuestionDoes TCL QM7K come with a optical digital output on this Tv?

Asked 1 month ago by vdubb.

• A:Answer This TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, or Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionWhat HDMI cord is recommended for this product?

Asked 4 months ago by Cord.

• A:Answer Any newer high-speed HDMI cable should be sufficient. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionWhat is the peak brightness, and number of dimming zones on the 98 inch QM7K?

Asked 8 months ago by duderino.

• A:Answer Our amazing new QM7K series is available in sizes ranging from 50-115 inches. The QM7K series is rated up to LD 2500 precise dimming zones and up to HDR 3000 peak nits of brightness. It delivers exceptional contrast and brightness within its class for dynamic performance in daytime or nighttime viewing. For detailed information, many TV review websites commonly publish performance measurements using their test methods. This provides exceptionally vivid and lifelike picture performance. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: QuestionDo the base stands adjust inward or are the set at 71”?

Asked 3 days ago by Ben.

• A:Answer For this 98 inch TCL TV, the feet spacing to fit on a stand is 71.2 inches. The feet are not adjustable. Hope this helps! Thank you, TCL Customer Support

  Answered 2 days ago by TCLExpert

  
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Q: Questionwhat is the length or spacing between the stands?

Asked 1 week ago by Pram.

• A:Answer For this 98 inch TCL TV, the feet spacing to fit on a stand is 71.2 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionDoes this have multi visual 1.0 or 2.0? And does it work with TV and Phone, TV and input, and input and input? Thanks

Asked 3 weeks ago by CFrizzle.

• A:Answer If you’re looking for our picture and picture feature found overseas, that feature is not available in the US. Hope this helps! Thank you, TCL Customer Support

  Answered 3 weeks ago by TCLExpert

  
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Q: QuestionDoes this tv come with a optional plug in on the back of the tv?

Asked 1 month ago by vdubb.

• A:Answer It has a couple of USB, and a couple of HDMI plugs.

  Answered 1 month ago by JoesphGVerified Purchase

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Q: QuestionCan you operate and watch content on this TV without hooking it up to wifi?

Asked 1 month ago by Anonymous.

• A:Answer While you can use the TV in basic mode and just use the inputs, it is recommended to connect to the Internet to get all the most current software updates. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionDo these TV's come with a category 4 plug in the back of the TV ?

Asked 1 month ago by DT.

• A:Answer This TCL TV has the ability to connect to the Internet via WiFi or through Ethernet. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: Questioncan I connect multiple Bluetooth devices at once?

Asked 2 months ago by Kurtastrophe.

• A:Answer I have two Bluetooth speakers and it will only connect to one of them at a time. But I do have a keyboard that it can connect to as well. So I think it is limited on input versus output.

  Answered 1 month ago by aorobertVerified Purchase

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Q: QuestionShould I use cat 5 or cat 6 cable for the hdmi hookup?

Asked 2 months ago by Anonymous.

• A:Answer Cat5 or 6 refers to the network. Not the HDMI. For HDMI I believe you want 2.1, but always get the latest out there, it’s not very expensive. As for the network, I got cat 8. May as well be prepared for the future.

  Answered 1 month ago by aorobertVerified Purchase

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Q: QuestionWhat is the total weight of the TV?

Asked 2 months ago by Buyer.

• A:Answer About 140lbs

  Answered 2 months ago by ArnoldoDVerified Purchase

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Q: QuestionHow long is the power cable?

Asked 2 months ago by Tman1990.

• A:Answer The power cord is approximately 58 inches long. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionCan I turn off Dolby Vision at any time?

Asked 3 months ago by Iron.

• A:Answer It is set to automatic, so if it does not recognize the input as Dolby, then you will not get Dolby. But you can set the default to off so you will never get it if you wish.

  Answered 1 month ago by aorobertVerified Purchase

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