Questions & Answers

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in speakers.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This TV has four HDMI inputs.

Q: QuestionWhat is the refresh rate of this TV?

• A:Answer The refresh rate of this TV is 144Hz.

Q: QuestionCan I use voice commands with this TV?

• A:Answer Yes, you can use voice control with this TV.

Q: QuestionWhat kind of warranty comes with this TV?

• A:Answer This TV comes with a 1 year limited warranty for parts and labor.

Q: QuestionDoes this TV support screen mirroring?

• A:Answer Yes, this TV supports screen mirroring.

Q: QuestionTCL, please tell me what the cooling choices was made for the QM8k and X11K series if passive or active and the amount in degrees of heat dissipation. This is important info as it relates to panel longevity. Less heat = longer lifespan.

Asked 8 months ago by NonGenericname.

• A:Answer For this TCL TV, it uses passive cooling and as long as you adhere to the manufacturer's recommendation for placement, heat dissipation will not be an issue, and you should enjoy great performance for the life of the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: QuestionHow much does this TV weigh A 98 inch TCLQM8

Asked 23 hours ago by Anonymous.

• A:Answer Without the feet attached, this 98 inch TCL TV weighs approximately 121.25 lbs. Hope this helps! Thank you, TCL Customer Support

  Answered 9 hours ago by TCLExpert

  
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Q: QuestionDoes this come with an owners manual? Best Buy just installed it but they didn't leave a manual.

Asked 1 month ago by Anonymous.

• A:Answer You can visit us.tcl.com/products/tcl-98-qm8k-series-qd-mini-led-qled-4k-uhd-smart-tv-with-google-tv-98qm8k and find the Quick Start Guide under the downloads section. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionWhat’s the difference between qm8k and qm7k?

Asked 2 months ago by CDM.

• A:Answer higher peak brightness, better contrast and blooming control

  Answered 1 month ago by LFED27

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Q: QuestionDoes the Open box in excellent condition on TCLQM8K include installation

Asked 3 months ago by RichardcH.

• A:Answer For inquiries concerning open-box items and installation services, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionHow many dimming zones are there?

Asked 3 months ago by Anonymous.

• A:Answer Our QM8K comes in various sizes and features up to LD3800 Precise Dimming. You can visit www.tcl.com/us/en/products/home-theater/qm8k-class/98-class-4k-uhd-hdr-qd-mini-led-qled-smart-google-tv-98qm8k to see all of the published information on this TV. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionIs there a pedestal/table-top mount available for this 98" TV?

Asked 4 months ago by whosonfirst.

• A:Answer This 98 inch TCL TV is compatible with most stands and wall mounts that support a 600mm x 500mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionI have 2 game chairs that have bluetooth speakers in them, will this connect the sound from tv to both?

Asked 4 months ago by HOUSTON.

• A:Answer Only one Bluetooth device can be connected at a time. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionIs the power cord in wall rated?

Asked 4 months ago by Fishing.

• A:Answer This TV is designed and engineered to be used within the US. It supports 120V. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionHow many speakers are in the TV and what is the speaker arrangement of TCL 98" Class WM8k.

Asked 4 months ago by Anonymous.

• A:Answer This TCL TV features built-in audio by BANG & OLUFSEN. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: Questionwarranty

Asked 4 months ago by Jacob.

• A:Answer Our TVs are carefully designed and engineered to give our customers years of entertainment. Additionally, all new TCL TVs come with a standard one-year manufacturer's warranty. You can visit https://www.tcl.com/us/en/warranty/tv-warranty for more specific warranty questions. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionOn the TCL 98" QM8K QLED can the stand width be shorten to 65"

Asked 5 months ago by spike.

• A:Answer For this 98 inch TCL TV, the feet spacing to fit on a stand is 73 inches. The feet are not adjustable. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionI have the TCL 98” QM8K and the picture quality is great for Nexflix, Prime and Apple movies, however for all SDR content the picture quality is really bad. I’ve tried switching cables, multiple settings and powering the tv off and on.

Asked 6 months ago by JSP1.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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