A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerThe subwoofer does not have independent controls from the soundbar. You would need to use the soundbar remote to select the different soundbar 'modes'. Hope this helps! Thank you, TCL Customer Support
A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerThe Bluetooth function of this soundbar is designed to work with audio sources like a phone, TV, etc. This soundbar cannot be paired with other speakers or soundbars. Hope this helps! Thank you, TCL Customer Support
A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerFirst, please confirm the following: (1) you are connected to your TVs HDMI ARC port, (2) you are using a High Speed HDMI cable that supports ARC, (3) the input on the soundbar is put to HDMI ARC. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerI don't have that combination of devices. I connected mine to a LG TV but there is no learning feature on the soundbar remote in order to use any other remote to control the soundbar. That is very disappointing as I have a ROKU and TIVO so I would like to those remotes to control the soundbar but can't do it. It's an okay soundbar for the price.
A:AnswerThis TCL Alto soundbar is compatible with most TVs and can connect via HDMI ARC, Optical, AUX, or Bluetooth depending on what your TV supports. Hope this helps! Thank you, TCL Customer Support
