Questions & Answers

Q: QuestionWhat is the BTU of the Star Burner?

• A:Answer The Star Burner delivers 18,000 BTU of power.

Q: QuestionHow many burners does this Thermador range have?

• A:Answer This Thermador range has 6 burners.

Q: QuestionWhat type of connectivity does this range offer?

• A:Answer This range has WiFi connectivity and can be controlled via the Home Connect app.

Q: QuestionIs the griddle removable for easy cleaning?

• A:Answer Yes, the stovetop griddle can be removed for easy cleanup.

Q: QuestionDoes this oven show the current oven temperature during the preheat phase as oven heats up?

Asked 4 months ago by Jean.

• A:Answer Hello Jean, thank you for your question. The temperature gauge/display only shows what the selected temperature is. It does not reflect the actual temperature of the oven.

  Answered 4 months ago by Thermador Team

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Q: QuestionCan this be used with propane?

Asked 8 months ago by Sandlmom.

• A:Answer Hello Sandlmom! Thank you for your question and interest in our products! Yes, the Professional 48'' Pro Harmony® dual fuel range model PRD486WDHU can easily be converted from natural gas to liquid propane using the accessory LP Conversion Kit, PALPKITHW. Thermador and Best Buy both offer this kit online for purchase. We hope this information is helpful and thank you for considering Thermador for your high-quality home appliance needs!

  Answered 8 months ago by Thermador Team

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Q: QuestionTrouble shooting: range won’t sit flush on back wall due to 220 outlet and gas pipe.

Asked 1 year ago by Anonymous.

• A:Answer Hello, thanks for your question. For further assistance with installation, please refer to the install manual or contact your dealer directly. Thank you.

  Answered 1 year ago by Thermador Team

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Q: QuestionIs the griddle on the dual fuel 48" range powered with electric or gas?

Asked 3 years ago by RLRd3252.

• A:Answer The griddle is electric.

  Answered 3 years ago by KennethVerified Purchase

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Q: QuestionHow noisy is the cooling fan after you bake? How long does it stay on? I read that it sounds like a train or tornado and even whistles. Is that true?

Asked 4 years ago by Batgirljami.

• A:Answer The cooling fan is fairly quiet compared to the roaring range hood fan. The cooling fan runs/ shuts off automatically 5-15 minutes after the oven is off.

  Answered 1 year ago by Anonymous

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Q: QuestionThermador 48" dual fuel range. Why does this model have one clock and another model has two. That's the only difference I can see. What is the purpose of two clocks?

Asked 4 years ago by beachbumOC.

• A:Answer The two clocks/panels are on the Pro Grand, Our Pro Harmony has one clock / panel. The clock /panel has a kitchen timer (and an oven timer only for the larger oven). The panel shows a bar that indicates how close to set oven temp only for the large oven. The small oven has two blue lights: one oven on and other blue light goes off when oven reaches set temp (no readings on panel for smaller oven on Pro Harmony)

  Answered 1 year ago by Anonymous

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