“I just received this brand new and it has quite a loud buzzing noise to it, is this normal or a faulty product?”

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• Mine makes no noise at all. Take it back for replacement.

  Answered by RonH 2 years ago

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• Hello Ryanwt, thank you for your question. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered by Tech Support 2 years ago

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