Questions & Answers

16 Questions & 26 Answers
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  • Question
    what about sizing? wrist size???   (2 Answers)

    By Anonymous May 30, 2016.

    Answers
    • Best 
      Answer

      This watch will fit a wrist size between 5.63-8.11 in.

      By CommunityAnswer May 30, 2016.

    • Question
      Hi, Could you explain me the meaning when in "Product Features: Track all of your favorite sports: Switch up your training with run,bike,gym, swim and..". Thereby, I could understand that this watch provide how many kilometers you swam   (1 Answer)

      By Rodrigo November 21, 2016.

      Answers
      • Best 
        Answer

        Hello Rodrigo, yes you can use this watch to track your distance while swimming. The feature works by recording the absence of arm movement each time you push off from the wall after each length in a swimming pool, which means that it should not be used for Open Water swimming.

        By TomTomCommunityManager December 21, 2016.

        • Brand Representative
    • Question
      Will this watch sync with my phone. For example will I see text messages and emails coming through?   (2 Answers)

      By Brenda November 17, 2016.

      Answers
      • Best 
        Answer

        Hi Brenda! This is not yet a feature on the watch. The watch will sync with your phone but only so you can see your full activity report on it. We are hoping to get this incorporated to our watches soon. For now only our Touch has the ability to notify you of incoming messages and calls. Please do not hesitate to give us a shout if you have further questions http://bit.ly/2lMrMme or by phone 877-757-7137 Monday - Friday: 9:00 a.m. to 8:00 p.m. EST Saturday: 10:00 a.m. to 6:00 p.m. EST Have a nice day! -Sophia @ TomTom

        By TomTomCommunityManager February 24, 2017.

        • Brand Representative
    • Question
      Will this watch show notifications from your phone, like text messages and phone calls?   (2 Answers)

      By Rainstorm August 24, 2016.

      Answers
      • Best 
        Answer

        No it is not a smart watch. It is an exercise watch with gps features that counts steps. Laps pace elevation. Etc

        By PloS May 19, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can you listen to audio books on this watch? More importantly will the watch remember your position in the book on your next session and pickup the next audio files in alpha order? Also, if you get the Spark without HR can you use a Polar H7 strap?   (1 Answer)

      By Friscomarc August 3, 2016.

      Answers
      • Best 
        Answer

        Hi Friscomark. You can store audio books on the watch however the watch will not remember your position in the book. The Spark watch is equipped with Bluetooth connectivity so you can connect to external heart rate monitors like the Polar H7 strap.

        By TomTomCommunityManager August 5, 2016.

        • Brand Representative
    • Question
      how do you add the music? USB / I tunes?   (2 Answers)

      By deb June 16, 2016.

      Answers
      • Best 
        Answer

        You add music from USB port. The watch brings a program to upload music.

        By Diego July 15, 2016.

      • Question
        Does this require you to use your phones data for the GPS to work?   (2 Answers)

        By Timber June 12, 2016.

        Answers
        • Best 
          Answer

          No no. It's independent.

          By Diego July 15, 2016.

        • Question
          Is the TomTom Spark Watch compatible with Strava?   (1 Answer)

          By Strava? March 24, 2016.

          Answers
          • Best 
            Answer

            Hi there. Yes the Spark watches are compatible with Strava. You can automatically export all running, cycling, and swimming activities through MySports to Strava. Hope this answers your question!

            By TomTomCommunityManager March 24, 2016.

            • Brand Representative
        • Question
          Is Tom Tom - Spark Music GPS Fitness Watch compatible with Nike running app?   (3 Answers)

          I'm a Nike running app user with a lot of data stored in my user, since I'm planning to get this Tom Tom - Spark Music GPS Fitness Watch, I want to be sure I will able to sync it with Nike Running app, to keep adding my runs, once I'm using this watch? I don't want to keep using my iPhone while running if I get this watch.

          By Nike running user March 1, 2016.

          Answers
          • Best 
            Answer

            Yes this watch is compatible with the nike app.

            By Robicus March 19, 2016.

          • Question
            the main add shows that it has HR detection capabilities , does it detect HR   (2 Answers)

            By umkaurk August 18, 2017.

            Answers
            • Answer

              Hi umkaurk, This watch does not feature Heart Rate monitoring. If you wish to do this, you will need to purchase an external heart rate monitor. What might suit you best is the Spark Cardio - this has a HR monitor built into the watch. Cheers! - Cameron at TomTom

              By TomTomCommunityManager August 18, 2017.

              • Brand Representative

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