Questions & Answers

Q: QuestionCould this TV be used with just a connection to a Cable Modem but no cable conversion box?

Asked 6 years ago by Dayne.

• A:Answer Connect your Cable Box to the TV using HDMI. David M. - Toshiba Support

  Answered 6 years ago by Toshiba Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionfollowed all the set ups and cant find my channels after a scanning

Asked 6 years ago by Anonymous.

• A:Answer To watch Fire TV Edition help videos, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202162190 For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support

  Answered 6 years ago by Toshiba Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a Smart TV

Asked 6 years ago by Anonymous.

• A:Answer No, this is not a smart TV-

  Answered 6 years ago by Soccerdad

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionLooking to be able to use a remote app without wifi or Bluetooth, can you assist me with that

Asked 1 year ago by Anonymous.

Q: QuestionCan I get speakers for this tv

Asked 4 years ago by Speakers.

Q: QuestionWhere can I find the CSA Approval information?

Asked 4 years ago by Margaret.

Q: QuestionCan this tv support my Roku wifi stick? Does this tv have a HDMI version 2.2 or better in order to support Roku wifi stick?

Asked 4 years ago by Oliber.

• A:Answer I have a Roku connected to the tv and the picture and sound qualities are perfect.

  Answered 3 years ago by HappyDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I connect to my Apple tv with this toshiba?

Asked 4 years ago by Anonymous.

• A:Answer You can connect your Apple TV to this TV.

  Answered 4 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it 4K? If not what resolution

Asked 5 years ago by rob.

• A:Answer No, this is not a 4K TV, this is a 720p HD TV.

  Answered 4 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the frame and screen shiny or matte finish?

Asked 5 years ago by Anonymous.

• A:Answer Matte

  Answered 5 years ago by Elviz

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there an input to connect DVD player

Asked 5 years ago by Saul.

• A:Answer Yes, this TV has an input to connect a DVD player.

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI just bought a pedestal stand, as I needed to raise the screen up to fit on my bookshelf. How do I remove the feet?. I removed the screw at the bottom of the feet, but it doesnt come off easily. i cant recall how they were installed.

Asked 5 years ago by Kj.

• A:Answer You need to remove the screws from the feet. Please check the Quick Setup Guide available on https://tvna.compal-toshiba.com/us/en/models/32l310u20/

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI purchased this tv 3 weeks ago and it worked great until today. I turned it on and there is NO picture at all. Sound works but screen is blank??? Guess I have to take it back to Best Buy.

Asked 5 years ago by Claca.

• A:Answer For personalized assistance with this issue, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill you deliver it to the 7 th floor apartment building Waltham?

Asked 5 years ago by Pat.

• A:Answer If you need it installed, add the TV Connect & Setup ‐ 55” TV and smaller service to your cart.

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this tv have the 'WAKE-UP / TURN ON TIMER'. To automatically turn on at a certain time.

Asked 5 years ago by Customer.

• A:Answer No, this TV doesn't have a Wake Up/Turn On timer to automatically turn on at a certain time.

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this tv have RCA cable hook up points

Asked 5 years ago by Anonymous.

• A:Answer This TV has an AV input (red, white and yellow).

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv have a separate power supply brick, changing ac to dc? Or does it just have a power cord supplying 120v directly to the tv?

Asked 5 years ago by Matt.

• A:Answer This TV has a power cord.

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I use as a monitor for my laptop

Asked 5 years ago by Bernadette.

• A:Answer You can hook up your laptop to the HDMI input on the TV.

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow many HDMI ports does this tv have / Also when connected to a cable box or antenna do you have direct acess to different channels

Asked 5 years ago by Whistledick.

• A:Answer This TV has 2 HDMI ports. Yes, you have access to different channels. Try the Power On feature, when enabled, the TV turns on displaying the last used input. To activate it, go Home > Settings > Display & Sounds > Power On and select Last Input.

  Answered 5 years ago by Toshiba Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)