Questions & Answers

Q: QuestionWith this TV, will I always need a smart phone to operate it? I was hoping the apps I want (Netflix, Youtube) could be installed onto the TV via the phone, and then use the remote control without a phone. Thanks

Asked 7 years ago by Cyndaquil.

Q: QuestionMy TV picture randomly goes off but sound stays on. It can do it anywhere from 1 time an hour to 25 times an hour. If I turn off and back on the picture will appear. This is one of the most annoying things I have ever experienced with a TV. Please help.

Asked 7 years ago by Sparty.

Q: QuestionMy tv keeps turning itself off after 30 minor so. It has been doing this since I got it 8 months ago. Please help

Asked 7 years ago by Cletis.

Q: QuestionSo 5 months after its warranty expired, the screen decided to just stop turning on. We still have sound and the issue is the same for every input. A factory reset has been suggested, but how can you factory reset the tv when you can’t see the screen?

Asked 7 years ago by Topper.

Q: QuestionWhere can I find a new light bulb for this tv ???

Asked 7 years ago by Manman.

Q: QuestionMy toshiba model49l621u keeps turning off. Unplugged it came on for 10 seconds then off. Very frustrating. Serial number h13a403c009757. When it worked chrome cast worked about half the time. Fire tv box doesn't work. Blue ray doesn't work. No picture or

Asked 7 years ago by Hangrin.

Q: QuestionWhere can i find my tv's series #

Asked 7 years ago by Sissy.

Q: QuestionI am having trouble watching 4K streaming for Netflix, I thought maybe it’s because the built in chrome cast isn’t new enough. But it plays 4K on YouTube just fine. Is this a Netflix issue? Nothing 4K on Netflix plays at 4K just 1080p..?

Asked 7 years ago by Duston.

Q: QuestionWhich HDMI port on this TV supports 2.0 for gaming?

Asked 7 years ago by Anonymous.

• A:Answer HDMI 2

  Answered 7 years ago by MechVerified Purchase

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Q: QuestionCan you use a firestick on this T.V.

Asked 7 years ago by Libragirl.

• A:Answer Yes, I am using my Fire Stick and it works well. It has to be set up on one of the HDMI ports as an input source.

  Answered 7 years ago by SHF05Verified Purchase

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Q: QuestionIs this Chromecast Bluetooth compatable

Asked 7 years ago by James.

• A:Answer Yes, it works great with my cell phone. I normally use Netflix.

  Answered 7 years ago by myaccountVerified Purchase

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Q: QuestionDoes this have built in apps, aside from the Chrome Cast? Or is the whole TV ran directly off of the Chrome Cast?

Asked 7 years ago by Anonymous.

• A:Answer No it does not. The whole tv runs off the chromecast

  Answered 7 years ago by AmerVerified Purchase

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Q: QuestionI have a problem where it gives out an open wifi channel and people can use it to access the internet. Even if i set it up, and reset my tv...it does the same thing. Is there a fix?

Asked 7 years ago by RawrMickey.

• A:Answer The Wi-Fi that is on the TV is not accessible by other devices besides Chromecast. So no one should be able to access the Internet through Wi-Fi signal on the television.

  Answered 7 years ago by StormtownVerified Purchase

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Q: QuestionCan i stream in 4k from my galaxy s8 to the tv for Netflix using the Chromecast?

Asked 7 years ago by Stav.

• A:Answer Yes you can do that. One of my friend do use S8+ and Netflix using Chromecast. Its working fine.

  Answered 7 years ago by SUSANTAVerified Purchase

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Q: QuestionWill this TV work in 220V? Does it have any internal / attached adapter with it? If I have to buy adapter separately, how much it will cost?I need to send this TV oversees to some other country. Over there, 220V is the operating power input.

Asked 8 years ago by Mukit.

• A:Answer This product uses 120 volts.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhat are the stand legs made of? Metal or plastic? What are the attachment points like? Could different legs be bolted on easily?

Asked 8 years ago by FunkZ.

• A:Answer Legs are metal very strong they are best for this size tv

  Answered 8 years ago by DebraVerified Purchase

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Q: QuestionMy TV won't power on. When I plug it in the red light comes on so it is getting power. When I push the "on" button the red light goes off but the screen remain dark and no sound. Some sources said to turn off for 3 minutes and restart. Does not work.

Asked 8 years ago by Peter.

• A:Answer Try doing that when the room is completley dark...if screen comes on (which you'll see a faint light) then you screen lamp is out!!

  Answered 7 years ago by BigWayneVerified Purchase

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Q: QuestionMy toshiba tv says my WiFi isn’t connected but it it show it on screen. ? I am unable to cast for Netflix?

Asked 8 years ago by Art.

• A:Answer U might have to reset tv to factory settings

  Answered 7 years ago by WB427Verified Purchase

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Q: QuestionWill this easily hook up with my FIos-provided Motorola DVR? (Sorry if dumb question)

Asked 8 years ago by Sandy.

• A:Answer Yes, this will easily hook up with your FIOS DVR.

  Answered 8 years ago by CommunityAnswer

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