“I have a new Toshiba 65" model 65M550KU and the remote control will knot mate with the TV”

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• Use the IR blaster dongle that was included with your TV. It’s purple. It plugs into the side of the TV into the port labeled “IR” that looks like a headphone jack. This will increase the remote control reception.

  Answered by rlitt636 3 years ago

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• Hi Rick, Your Toshiba - 65" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa will automatically pair with your new Alexa Voice Remote but if there are issues with the remote pairing, you will be prompted to pair your remote by pressing the HOME button. If you continue to have issues, try re-inserting or replacing your batteries. Toshiba Products Lisa http://tvna.compal-toshiba.com/us/en/

  Answered by Toshiba Customer Care 3 years ago

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