Questions & Answers

Q: QuestionDoes the system support wired backhaul?

• A:Answer This system does support wired backhaul.

Q: QuestionWhat type of security features are included in the system?

• A:Answer TP-Link HomeShield protects your home network with state-of-the-art network and IoT security features.

Q: QuestionCan the system be controlled using a mobile app?

• A:Answer The system is compatible with a mobile app.

Q: QuestionAre there any parental control options available?

• A:Answer This mesh Wi-Fi system has parental control options available.

Q: QuestionWhat is the maximum Wi-Fi speed offered by the system?

• A:Answer The Wi-Fi speed offered by this system is 11 gigabits per second.

Q: QuestionWhat is the maximum Wi-Fi speed supported by this system?

• A:Answer The maximum Wi-Fi speed supported by this system is 11 gigabits per second.

Q: QuestionWhat wireless networking standard does this router support?

• A:Answer This router supports the Wi-Fi 7 wireless networking standard.

Q: QuestionCan this networking system support wired backhaul?

• A:Answer Yes, this networking system supports wired backhaul for a stronger connection.

Q: QuestionHow many devices can connect to this mesh system?

• A:Answer This mesh system can connect up to 200 devices.

Q: QuestionDoes this router system work with voice commands?

• A:Answer Yes, this router system is compatible with Alexa and Google Assistant for voice commands.

Q: QuestionDoes this router have parental controls?

• A:Answer Yes, this router has parental controls for safer internet experiences.

Q: QuestionWhat speed does the Deco BE65 Pro provide when using Wi-Fi 7 capable devices?

• A:Answer The Deco BE65 Pro provides blazing fast six stream tri-band Wi-Fi up to 11 gigabits per second.

Q: QuestionWhat is the Wi-Fi coverage area provided by this system?

• A:Answer The Wi-Fi coverage area provided by this system is up to 7,600 square feet.

Q: QuestionIt shows that it only supports up to 3 units. Can you not add more to extend the range? I need to cover more than 7600 feet because I have a separate garage at one end of my lot and pool equipment at the other end.

Asked 1 year ago by Jason.

• A:Answer Yes - absolutely. Deco Mesh systems offer convenient and intuitive expansion, with all Deco models designed for compatibility with each other. You can add one, more multiple Deco Mesh nodes to your existing Mesh network using the Deco app. Depending on your network layout and needs, you have the option of using Mesh Wi-Fi or Ethernet to connect your Deco nodes.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionIf I want to use ethernet for backhaul: 1. Do I plug cable into the top 2.5 jack or the other jacks on each satellite or node?2. Can 1 node be ethernet and the other wireless backhaul? 3. Is there a setting I have to change or does it do automatically?

Asked 4 months ago by captnemo.

• A:Answer Hi captnemo, For question 1: You can connect the Ethernet backhaul using any of the Ethernet ports on the Deco nodes. For question 2: Yes, absolutely, you can mix backhaul methods depending on your needs. For question 3: No setting required―Deco will automatically establish the backhaul depending on the available connections.

  Answered 4 months ago by TPLinkSupport

  
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Q: QuestionWhat is the maximum distance between the base and a satellite? And, can you satellite from a satellite? i.e. could you have base -> satellite -> satellite (rather than just a base powering two satellite that are both in range?

Asked 1 year ago by NWA.

• A:Answer There isn’t an exact distance from the base station to the satellite as many factors can contribute to the connection quality, i.e. walls, stone, brick, etc. I opted for a visual line from my office desk to the satellite out in the living room (approx 22-23 feet) as it is important my main TV has a good connection. The 3rd satellite is in my master bedroom. Despite this being a small house w/standard wood frame and sheetrock, I had challenges to the master bedroom down a very short hallway from the office area. I’d end up placing the satellite on a bedside table facing the bedroom entry to avoid walls and maintain a “strong” signal. If placed near the bedroom TV in the corner, I’d only get a “medium” signal. Unable to answer satellite to satellite. The app will help you optimize connectivity.

  Answered 1 year ago by MaggieKVerified Purchase

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Q: QuestionCan one of the wireless ones be wired up to a game console?

Asked 1 year ago by Trukah.

• A:Answer Hello Trukah Absolutely. the Ethernet ports on the satellite nodes operate as LAN ports and can be used by any wired client, including game consoles.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionIs a Router included in this pack or do I have to purchase a router separately?

Asked 1 year ago by MK.

• A:Answer Whichever unit you plug into your modem (where the internet signal is brought in from your ISP) will become the router, and the other two will be nodes, or access points. All will broadcast the WiFi signal through you home.

  Answered 1 year ago by RyanfromNC

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Q: QuestionCan I use a single BE65 Pro with an existing BE63 BE10000 system?

Asked 9 months ago by ChuckK.

This question was asked about the related product: TP-Link - Deco 7 Pro BE11000 Tri-Band Wi-Fi 7 Whole Home Mesh Router System - Deco BE65 Pro (1-pack) - White

• A:Answer Yes, Deco systems are fully compatible with each other. We recommend putting the highest feature unit into the network as the main unit. Keep in mind that features specific to a single unit will only be available to clients on that particular unit.

  Answered 9 months ago by TPLinkSupport

  
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