Questions & Answers

Q: QuestionI bought a 3 pack of deco units. Do all three TP deco units have to have an Ethernet cable to work together?

Asked 4 years ago by RKnRler.

Q: QuestionI'm trying to understand how this works? You plug 1 into your modem, so does that automatically extend my coverage or do I need a 2nd one at the other end of my house? I have a 1650 sq ft home. Is 1 sufficient or do you AlLWAYS have to have at least 2?

Asked 6 years ago by 1or2.

• A:Answer You can use one, two, as many as you need (up to 10 total) depending on your networking needs. One Deco unit must be connected via Ethernet to your modem; the other unit(s) can be connected via WiFi or Ethernet. Regards, TP-Link Support

  Answered 6 years ago by TPLinkSupport

  
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Q: QuestionI currently have a Google On-Hub. Will this work in conjunction with it?

Asked 6 years ago by Davidm48309.

• A:Answer That would depend on what you mean by "in conjunction". The Deco Mesh WiFi system is designed to provide reliable, seamless WiFi connectivity for your home with convenient management via the Deco app. If you have any questions regarding which product is best suited for your networking needs, please email [email protected] and we'll gladly have a Support Agent follow up with you directly. Thank you, TP-Link Support [email protected]

  Answered 6 years ago by TPLinkSupport

  
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Q: QuestionIs this add-on unit compatible with the newer AC2200 deco system?

Asked 6 years ago by Dallsmom.

• A:Answer Yes it is. You would simply install it as an additional wireless access point configured via the app on your smartphone. I've done it this way at my residence.

  Answered 6 years ago by TechBert

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Q: QuestionIs one unit sufficient to cover a 970 square foot, two bedroom apartment?

Asked 6 years ago by Interested.

• A:Answer Certainly! Each Deco M5 unit is designed to cover up to 1,500 square feet. As long as the Deco unit is placed optimally (as central as possible in the apartment), you'll be ready to enjoy robust WiFi connectivity in your home. Regards, TP-Link Support

  Answered 6 years ago by TPLinkSupport

  
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Q: QuestionDoes the Deco connect to the modem through Ethernet?

Asked 6 years ago by Turtle77.

• A:Answer yes, it connects to your modem with an ethernet cable that comes with the Deco.

  Answered 6 years ago by joanrVerified Purchase

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Q: QuestionIs this compatible with xfinity

Asked 6 years ago by Sixis66.

• A:Answer Yes, simply connect your cable modem to the primary Deco unit and follow the setup steps on the Deco app. Regards, TP-Link Support

  Answered 6 years ago by TPLinkSupport

  
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Q: QuestionIs this compatible with Century Link broadband?

Asked 7 years ago by Lisa.

• A:Answer Yes, this product is compatible with your internet service's modem.

  Answered 7 years ago by CommunityAnswer

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