Questions & Answers

Q: QuestionWhat is the maximum WiFi speed this mesh system can provide?

• A:Answer This mesh system can provide speeds up to 3,600 Mbps.

Q: QuestionHow many devices can connect to this mesh system?

• A:Answer This mesh system allows up to 150 devices to connect simultaneously.

Q: QuestionIs this mesh system compatible with Amazon Alexa?

• A:Answer Yes, you can control this mesh system using voice commands with Amazon Alexa.

Q: QuestionDoes this system have parental controls?

• A:Answer Yes, it offers robust parental controls through TP-Link HomeShield.

Q: QuestionDoes this system work with other TP-Link Deco models?

• A:Answer Yes, you can easily add new Deco units to your existing mesh network.

Q: QuestionHow do I set up this mesh WiFi system?

• A:Answer You can set up the network using the TP-Link Deco app, which provides easy-to-follow instructions.

Q: QuestionCan I use the W7200 model with my W2400 DECO? Which one (2400 or 7200) should be plugged into my modem? Or do both need to be plugged in?

Asked 1 year ago by rkkj.

• A:Answer Hi jrrj, Yes, all of our Deco models are compatible. Ideally, the more powerful and/or feature-rich model would be best suited as your main node (plugged into your modem), which would be the W7200 in your case.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionIf i put one by the router an I put one outside will it work without running wire all the way outside

Asked 2 years ago by Jake.

• A:Answer Hi! The Deco W7200 is not designed for outdoor use. It is not weatherproof, and we cannot guarantee its functionality if used improperly. For outdoor use, we would suggest considering one of our Deco Outdoor Models. Generally speaking, if your Deco nodes are placed in locations where they can connect to each other (within range of the main Deco, for example), then a Mesh network connection should be possible.

  Answered 2 years ago by TPLinkSupport

  
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Q: Questiondoes this work with starlink

Asked 3 weeks ago by Anonymous.

• A:Answer Hi, Yes, Deco Mesh Wi-Fi Systems are designed for universal compatibility with Internet service providers when connected via Ethernet to your existing Internet source device. For more information on how to use Deco with Starlink, please refer to our article: https://community.tp-link.com/us/home/kb/detail/412676

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionCan I plug this into my Frontier FiOS modem?

Asked 1 year ago by Anonymous.

• A:Answer Hi, Yes, absolutely. You can connect the main Deco to your modem/ONT via Ethernet cable, and conveniently set it up via the Deco app.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionCan I plug it into a 220 V outlet?

Asked 1 year ago by Pieter.

• A:Answer Yes, the included power adapter supports an input voltage range of 100 - 240V, 50/60Hz.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionDo I need to purchase a modem or is that functionality included?

Asked 1 year ago by Abhi.

• A:Answer The Deco W7200 is not a modem, so if your Internet plan requires a modem, you will need to procure one separately.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionI am relocating and Spectrum is the only game in town, is this compatible with a Spectrum modem?

Asked 1 year ago by Service.

• A:Answer Yes, simply connect your Spectrum Internet source device (e.g., modem, ONT, gateway) to the main Deco via Ethernet cable, and it will work just fine.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionWhat does the red light indicate?

Asked 1 year ago by TAS77.

• A:Answer Light status are described in the product's user guide available on the product's support page on our official website.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionIs this product wall mountable?

Asked 1 year ago by Vet.

• A:Answer Hi! The Deco W7200 is not designed for wall mounting; it is intended to stand upright on an elevated, flat surface, such as a table, shelf, or desk.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionCan I pair this with on of my Deco 5's to expand the coverage area if I need to?

Asked 2 years ago by BillA1.

• A:Answer Yes all Deco can be paired with other Deco models. Just put the more powerful or feature rich unit as the main unit.

  Answered 2 years ago by TPLinkSupport

  
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Q: Questiondoes it have a WPS button

Asked 2 years ago by KStone.

• A:Answer Hi! While it does not have a physical WPS button, the Deco W7200 does support a WPS feature via the Deco app on your smartphone.

  Answered 2 years ago by TPLinkSupport

  
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Q: Questioni PAID $209 AT WALMARTFIRST WEEK IN JUNE 2023 WHY PAY MORE.

Asked 2 years ago by ARMOND.

• A:Answer Hi! For sale and promotional information or pricing, or price matching policies, we recommend contacting the customer support of the retailer(s).

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionCompatible with Apple computers and Xerox 6515 printers?

Asked 3 years ago by JonP.

• A:Answer Hi! Yes, the Wi-Fi network created by the Deco Mesh system supports network devices that connect via Wi-Fi (2.4GHz and/or 5GHz).

  Answered 3 years ago by TPLinkSupport

  
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