Questions & Answers

Q: QuestionWhat is the coverage area of this two-pack mesh system?

• A:Answer The two Deco units can cover up to 5,500 square feet.

Q: QuestionWhat is the maximum WiFi speed this mesh system can provide?

• A:Answer This mesh system can provide speeds up to 3,600 Mbps.

Q: QuestionHow many devices can connect to this mesh system?

• A:Answer This mesh system allows up to 150 devices to connect simultaneously.

Q: QuestionIs this mesh system compatible with Amazon Alexa?

• A:Answer Yes, you can control this mesh system using voice commands with Amazon Alexa.

Q: QuestionDoes this system have parental controls?

• A:Answer Yes, it offers robust parental controls through TP-Link HomeShield.

Q: QuestionDoes this system work with other TP-Link Deco models?

• A:Answer Yes, you can easily add new Deco units to your existing mesh network.

Q: QuestionHow do I set up this mesh WiFi system?

• A:Answer You can set up the network using the TP-Link Deco app, which provides easy-to-follow instructions.

Q: QuestionCan I use the W7200 model with my W2400 DECO? Which one (2400 or 7200) should be plugged into my modem? Or do both need to be plugged in?

Asked 5 months ago by rkkj.

• A:Answer Hi jrrj, Yes, all of our Deco models are compatible. Ideally, the more powerful and/or feature-rich model would be best suited as your main node (plugged into your modem), which would be the W7200 in your case.

  Answered 5 months ago by TPLinkSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIf i put one by the router an I put one outside will it work without running wire all the way outside

Asked 1 year ago by Jake.

• A:Answer Hi! The Deco W7200 is not designed for outdoor use. It is not weatherproof, and we cannot guarantee its functionality if used improperly. For outdoor use, we would suggest considering one of our Deco Outdoor Models. Generally speaking, if your Deco nodes are placed in locations where they can connect to each other (within range of the main Deco, for example), then a Mesh network connection should be possible.

  Answered 1 year ago by TPLinkSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I plug this into my Frontier FiOS modem?

Asked 4 months ago by Anonymous.

• A:Answer Hi, Yes, absolutely. You can connect the main Deco to your modem/ONT via Ethernet cable, and conveniently set it up via the Deco app.

  Answered 4 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I plug it into a 220 V outlet?

Asked 6 months ago by Pieter.

• A:Answer Yes, the included power adapter supports an input voltage range of 100 - 240V, 50/60Hz.

  Answered 6 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo I need to purchase a modem or is that functionality included?

Asked 9 months ago by Abhi.

• A:Answer The Deco W7200 is not a modem, so if your Internet plan requires a modem, you will need to procure one separately.

  Answered 9 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am relocating and Spectrum is the only game in town, is this compatible with a Spectrum modem?

Asked 9 months ago by Service.

• A:Answer Yes, simply connect your Spectrum Internet source device (e.g., modem, ONT, gateway) to the main Deco via Ethernet cable, and it will work just fine.

  Answered 9 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat does the red light indicate?

Asked 10 months ago by TAS77.

• A:Answer Light status are described in the product's user guide available on the product's support page on our official website.

  Answered 10 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this product wall mountable?

Asked 10 months ago by Vet.

• A:Answer Hi! The Deco W7200 is not designed for wall mounting; it is intended to stand upright on an elevated, flat surface, such as a table, shelf, or desk.

  Answered 10 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I pair this with on of my Deco 5's to expand the coverage area if I need to?

Asked 1 year ago by BillA1.

• A:Answer Yes all Deco can be paired with other Deco models. Just put the more powerful or feature rich unit as the main unit.

  Answered 1 year ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it have a WPS button

Asked 1 year ago by KStone.

• A:Answer Hi! While it does not have a physical WPS button, the Deco W7200 does support a WPS feature via the Deco app on your smartphone.

  Answered 1 year ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni PAID $209 AT WALMARTFIRST WEEK IN JUNE 2023 WHY PAY MORE.

Asked 1 year ago by ARMOND.

• A:Answer Hi! For sale and promotional information or pricing, or price matching policies, we recommend contacting the customer support of the retailer(s).

  Answered 1 year ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCompatible with Apple computers and Xerox 6515 printers?

Asked 2 years ago by JonP.

• A:Answer Hi! Yes, the Wi-Fi network created by the Deco Mesh system supports network devices that connect via Wi-Fi (2.4GHz and/or 5GHz).

  Answered 2 years ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this system have a MAC filtering option? I want only known devices to access this network and a MAC filter would allow me to create a "whitelist" of devices that will be allowed to join it/

Asked 6 months ago by VBdale.

• A:Answer Hi! The Deco W7200 supports a Block feature that allows you to conveniently locate the client you wish to block via the Deco app, then select it and choose the "Block" option to deny it access to your network.

  Answered 6 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (1)ReportAnswer this question