Questions & Answers

Q: QuestionDoes this WiFi system work with Alexa?

• A:Answer Yes, this WiFi system works with Amazon Alexa.

Q: QuestionDoes this system use AI to improve the network?

• A:Answer Yes, it automatically learns and self-improves with AI-Driven Mesh.

Q: QuestionAre there ethernet ports available on this device?

• A:Answer Yes, this device has gigabit ethernet ports.

Q: QuestionHow many devices can this mesh WiFi system support?

• A:Answer This mesh WiFi system supports up to 120 connected devices.

Q: QuestionIs this WiFi system backward compatible with older WiFi generations?

• A:Answer Yes, this WiFi system is backward compatible with all WiFi generations.

Q: QuestionWhat is the maximum WiFi speed offered by this system?

• A:Answer This system offers a maximum WiFi speed of 1.5 gigabits per second.

Q: QuestionCan this be used with cox panoramic WiFi modem/router? If it does, how does it connect the the cox modem/router? Thanks

Asked 1 month ago by Louie49.

• A:Answer Yes, absolutely. The main Deco connects to your existing Internet source (e.g., your Cox Panoramic Gateway) via Ethernet cable. Then, the remaining Decos can connect either via Wi-Fi Mesh or Ethernet, depending on your preference. Additionally, if you plan to continue using your Cox gateway as your main router, you can set up the Deco in Access Point Mode.

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionWill this system w5with any router

Asked 5 months ago by Al.

• A:Answer Hi, Our Deco Mesh Wi-Fi Systems can be used to replace your existing router as a whole-home Mesh Wi-Fi solution. Alternatively, you may use the Deco Mesh System in Access Point Mode by connecting it to your existing router using an Ethernet cable.

  Answered 5 months ago by TPLinkSupport

  
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Q: Questioncan you add satellites to the original 3-pack purchase, say to six by buying another set

Asked 5 months ago by Griff.

• A:Answer Hi Griff, Yes, absolutely. All of our Deco Mesh Whole Home Wi-Fi System models are designed to be compatible with one another, and conveniently expandable to achieve seamless coverage across your whole home. Adding another three nodes can be done conveniently via the Deco app.

  Answered 5 months ago by TPLinkSupport

  
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Q: QuestionDo these plug into an outlet for power ?

Asked 6 months ago by Sam.

• A:Answer Hi Sam, Yes, each Deco X10 node includes a power adapter that needs to be plugged into a power outlet.

  Answered 6 months ago by TPLinkSupport

  
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Q: QuestionDoes the package include an ethernet cable?

Asked 1 week ago by rkanmo311.

• A:Answer Yes, the Deco X10 3-Pack includes an Ethernet cable.

  Answered 1 week ago by TPLinkSupport

  
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Q: QuestionDoes this mesh system work with Spectrum modem?

Asked 3 weeks ago by PreferAnon.

• A:Answer Yes, absolutely. This Deco Mesh System can be quickly and easily set up with your existing Spectrum modem by connecting the main Deco to your modem via Ethernet, then using the Deco app to intuitively install the Mesh Wi-Fi System and enjoy whole-home coverage.

  Answered 2 weeks ago by TPLinkSupport

  
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Q: QuestionCan this have a wired backhaul to improve speeds

Asked 3 weeks ago by Starforce.

• A:Answer Yes, each Deco X10 node supports wired backhaul connectivity via Ethernet.

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionHow are the devices powered

Asked 2 months ago by Jim.

• A:Answer Plugged into 110v oitlet

  Answered 2 months ago by user603721Verified Purchase

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Q: QuestionWhat is the max range ?

Asked 3 months ago by Slowhand69.

• A:Answer Hi Anon, The Deco X10 (3-Pack) is designed to provide Wi-Fi coverage up to 5,600 sq ft, depending on environmental factors such as your home's layout and the placement of each Deco node.

  Answered 3 months ago by TPLinkSupport

  
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Q: Questionwhere can I find the setup instructions?

Asked 4 months ago by buzzard.

• A:Answer Setup uses an app on your phone that guides you through the install process.

  Answered 2 months ago by ColHomerVerified Purchase

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Q: QuestionWhich TP-Link outdoor mesh wifi station is compatible with this pack for expansion and outdoor camera connectivity?

Asked 6 months ago by Chris.

• A:Answer Hi Chris, If the Outdoor Mesh Wi-Fi Station you're referring to is one of our Deco Outdoor models, then yes. All of our Deco models are compatible with each other for your convenience. Our Deco Outdoor models provide a quick and convenient way to extend your Mesh Wi-Fi outside your home.

  Answered 6 months ago by TPLinkSupport

  
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Q: QuestionCan this mesh system work with xfinity modem

Asked 6 months ago by Rxg.

• A:Answer Hi Rxg, Absolutely! Simply connect the main Deco to your modem with an Ethernet cable, then use the Deco app to conveniently and intuitively set up your new Deco Mesh Network.

  Answered 6 months ago by TPLinkSupport

  
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Q: QuestionIs this product available For 120/240 v and 50/60 thx

Asked 6 months ago by Willy.

• A:Answer Hi Willy, Yes, the included power adapter for the Deco X10 supports input voltages of 100 - 240V, 50/60Hz.

  Answered 6 months ago by TPLinkSupport

  
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