Questions & Answers

Q: QuestionCan u hook it to two phones.

Asked 6 years ago by Chris.

• A:Answer Yes. You set it up with one phone but then just download the KASA app on the second phone and use the same log in info

  Answered 6 years ago by Ricky

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Q: QuestionCan this be linked through a wifi system to a harddrive to save all video and voice recordings?

Asked 6 years ago by K.

• A:Answer If you subscribe ($7 per month), you'll be able to access the videos for 30 days. If you do not subscribe, the videos will remain for 2 days. When I purchased my Kasa, I received a free 30-day trial subscription. You can download the videos as long as you access them within the 2 (or 30) day window. I have not found a way to automatically download all video and voice recordings, but I bet someone could write a program to do that.

  Answered 6 years ago by AmandaVerified Purchase

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Q: QuestionDoes this TP Link Kasa Cam can be mounted downward in the wall? Does the image adapt itself or is there a setting to turn the image 180 degrees?

Asked 6 years ago by DaniloTechman.

• A:Answer Yes, the camera includes wall mounting hardware. The camera can be freely rotated within the housing/base; however you can also rotate the image in the Kasa Smart app. Regards, TP-Link Support

  Answered 6 years ago by TPLinkSupport

  
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Q: QuestionIs there a setting for the TP-link to record audio remotely or automatically for a later review?

Asked 6 years ago by Pinre.

• A:Answer In the app you can record audio and visual but it’s obly for like 2 days I believe and then it deletes. You can here and see. Also, it allows you to communicate and speak through the speakers.

  Answered 6 years ago by LavenVerified Purchase

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Q: QuestionDoes it work with Google hub?

Asked 6 years ago by Sam.

• A:Answer Yep, it’s got Google Assistant and Amazon Alexa compatibility.

  Answered 6 years ago by Anonymous

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Q: QuestionDoes this support a micro SD card?

Asked 2 years ago by JV.

Q: QuestionHow do I retrived the uploaded video from lasa spot?

Asked 4 years ago by Kasa.

Q: Questiondoes it work with both 2.4 and 5 gigaherts wi-fi

Asked 5 years ago by kev.

• A:Answer Yes works for both. Can run 2 separate or ione that connects both.

  Answered 5 years ago by baghdaddyvetVerified Purchase

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Q: QuestionIf I was to set this camera up in my living room will it be able to record the whole house?

Asked 5 years ago by Sheena1987.

• A:Answer No, just the Living Room

  Answered 5 years ago by RayGO

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Q: Questioncan I download the kasa app only to IPhones?

Asked 5 years ago by Alby.

• A:Answer yes

  Answered 5 years ago by KimD

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Q: Questionwhat smart phones are compatible with google play and how can I download the app>

Asked 5 years ago by Alby.

• A:Answer You can download Kasa application either from Google store from any Android phone, or from Apple appstore on any iPhone

  Answered 5 years ago by VladislavVerified Purchase

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Q: QuestionWill this device notify me on my phone like ring when there is motion detected?

Asked 5 years ago by CCrydercars.

• A:Answer Yes, you will get a message on your phone when motion is detected. I use in 2nd floor family room, so I can tell if anyone enters the 2nd floor of house.

  Answered 5 years ago by BigbuckVerified Purchase

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Q: QuestionDoes live stream goes on continuously without hitting continue button? like 24/7 live streaming camera?

Asked 5 years ago by arnoldsamuel.

• A:Answer Yes. You can also return to the cloud to see what happen around that hour

  Answered 4 years ago by KITW

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Q: QuestionDo I need to be present at installation for me to install the app to be the person to monitor the activity on my phone? Is the app just called Kasa? There were several options to choose from. Is installation easy to do ourselves?

Asked 5 years ago by Robbie.

• A:Answer The app is called Kasa smart. U can install the app from anywhere. But u might have to be there to set up the wi-fi. Just try and see after u install the app.

  Answered 5 years ago by RhinoVerified Purchase

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Q: QuestionWhy are there no 4K or even 2K standalone indoor cameras? (that don't need a base station or recorder)

Asked 5 years ago by Blas.

• A:Answer Our Kasa Cams are currently designed for 1080p HD video recording; however we appreciate your interest in higher resolutions and will gladly share it with our Kasa team. Regards, TP-Link Support

  Answered 5 years ago by TPLinkSupport

  
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Q: QuestionDoes it need internet connection? I want it to monitor a moved-out house.

Asked 5 years ago by Tracey.

• A:Answer Yes, it needs a 24/7 internet connection in order to work.

  Answered 5 years ago by NativeBox

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Q: QuestionCan this Cam runs on battery?

Asked 5 years ago by MeandMyself.

• A:Answer No it cannot.

  Answered 5 years ago by Changuita

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Q: Questiondo this camera have pan and/or zoom capability?

Asked 5 years ago by Justme.

• A:Answer It will zoom by spreading your fingers across the viewer. You can then "pan" from one end to the other with your fingers on the viewer.

  Answered 5 years ago by AnonymousInNCVerified Purchase

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Q: QuestionCan I use this camera to activate smart plug or switch using Alexa. e.g in routines

Asked 5 years ago by Zahid.

• A:Answer I purchased a Kasa Cam and a Kasa Smart Plug together. After linking both devices to my Kasa Smart app, I then setup Smart Actions, such that whenever the Kasa Cam is powered on and it senses motion, it activates the Kasa plug (which can be connected to a light, etc). I tried and am quite certain this camera does not currently work with Alexa routines even with the Kasa skills enabled. However when Cam is active, you can ask Echo Show to show you the camera (view).

  Answered 5 years ago by ZincVerified Purchase

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