Questions & Answers

Q: QuestionDoes this camera have motion detection?

• A:Answer Yes, the camera has auto-on detection for motion.

Q: QuestionIs it possible to use a memory card with this camera?

• A:Answer Yes, this camera supports microSD card for local storage.

Q: QuestionIs the security camera battery rechargeable?

• A:Answer Yes, the security camera has a rechargeable battery.

Q: QuestionCan the security camera be used outdoors?

• A:Answer Yes, this security camera is designed for outdoor use.

Q: QuestionDoes this security camera have audio capabilities?

• A:Answer Yes, this security camera has two-way audio communication.

Q: QuestionCan this camera record videos?

• A:Answer Yes, this camera has video recording capability.

Q: QuestionIn the specs it says that it works with Apple Home but in the manual it doesn’t say that at all? How does this work with Apple Home?

Asked 4 days ago by DarrynM.

Q: Questiondoes this work with a 5.g android phone

Asked 2 months ago by chj.

• A:Answer Yes, as long as the camera is set up and connected to a nearby Wi-Fi network that provides it with Internet connectivity. Once set up and connected, you can use the Tapo app on your phone to view and manage the camera from virtually anywhere your phone has an Internet connection.

  Answered 2 months ago by TPLinkSupport

  
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Q: QuestionDoes this camera send pictures to your phone through an App without having to pay a monthly fee?

Asked 2 months ago by Anonymous.

• A:Answer The Tapo C645D Kit supports local recording to a microSD card (sold separately) without requiring a subscription. Local recordings can be viewed via the Tapo app on your phone wherever you have an Internet connection. If by "pictures" you mean Rich Notifications (e.g., notifications with snapshots), this requires a Tapo Care plan subscription. For more information on Tapo Care subscription options, please refer to our official website: https://www.tapo.com/us/tapocare/

  Answered 2 months ago by TPLinkSupport

  
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Q: QuestionI know this camera comes with a solar panel to charge the battery. But do I have to use a solar panel can I manually charge my camera from time to time on my own by taking it down and plugging it in?

Asked 2 months ago by Kia.

• A:Answer Both charging methods are supported. The camera charges via USB-C, so you can charge it manually with an available USB-C charger if desired.

  Answered 2 months ago by TPLinkSupport

  
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