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Hi. This is Marie from TracFone Wireless. Yes, the phone is e-mail capable and you need to have a Wi-Fi or data connection for you to be able to access your e-mail. Should you need further assistance, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks
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