A:AnswerHi. This is Frank from TracFone Wireless. You will need to purchase an airtime card or service plan in order to pay for the minutes with the phone. You can also enroll to the Auto Refill program. To enroll in Auto Refill, you can text ENROLL to 611611. To purchase a service plan, text the word BUY to 611611 or you can also visit the nearest retail store in your area. Should you have further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
A:AnswerHi. This is Wendy from TracFone Wireless. If you're referring to TracFone's service that operates in T-Mobile SIM card, it does work. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. The phone has a charger with it. You will need to get a service plan or card in order to activate it a new number or an existing number. Should you have further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. Thank you.
A:AnswerHi. This is Wendy from TracFone Wireless. You can log in to your account on our website and check for your balance. We can also help you in checking your balance. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. You may also text TUTORIAL to 611611 to get a handset tutorial. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. Unfortunately, the new phone will no longer allow your to directly enter the airtime PIN. To add the PIN, you can text the word ADD to 611611 or visit the TracFone Wireless website and click on the Refill Tab. In case you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM. Thank you.
A:AnswerHi. This is Wendy from TracFone Wireless.Yes, you can buy a phone card that sits your needs. Just go to TracFone website and check our available airtime cards. Thank you.
A:AnswerHi. This is Wendy from TracFone Wireless. The phone should be active for you to transfer your minutes and keep the same phone number. You have to reactivate your phone by adding a service plan.
A:AnswerHi. This is Frank from TracFone Wireless. To dial a phone number, please follow these steps: Using the navigation keys, go to the contact you would like to call, and then, press the SEND key. To end the call, press the PWR/END key. To return to the main screen, press the PWR/END key. You can also type the phone number directly on your main screen and press the call/send key to dial phone number. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM. For phone tutorials, you can text the word TUTORIALS to 611611. Thank you.
A:AnswerHello. This is Arianne from TracFone Wireless. Yes, you can text on this phone. It has a numeric keypad and it does not have an interactive touchscreen display. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. No. In order to transfer your phone number, you can text the word TRANSFER to 611611 or you can visit the TracFone website. In case you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerYou can transfer your time and minutes.you cannot use the sim card. You must talk to a representative to get your time, minutes and phone number. Ours lasted two days. We are getting another phone.