A:AnswerHi. This is Wendy from TracFone Wireless. The phone itself has its own SIM card, but we can't guarantee what network the SIM card is going to operating. If you're planning to use this phone with another service provider/company, the phone is carrier locked and can't be used to another service provider/company unless you request to unlock. If you're looking for a different answer, just feel free to reach us out. lease copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Arianne from TracFone Wireless. Yes, you can if this phone can be rebranded as a Net10 device. If you have any other questions and concerns, please feel free to chat with us. Just copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
A:AnswerHi. This is Wendy from TracFone Wireless. For us to further assist you with your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a beautiful day!
A:AnswerYou have to have a tracfone account fof the phone first. If not, go to tracfone's web site and set one up. They will ask you about your phone's ID numbers.
You should have received information about setting this account up on a red card at the bottom the the packaging the phone came in.
To add to an existing account, text 611611 and follow instructions and reply as described in a series of following texts.
Good luck
A:AnswerHi. This is Katrina from TracFone Wireless. If you mean to say you want to transfer your phone number, minutes, and service days to the new phone, the answer is yes. You only need to text TRANSFER to short code 611611 or copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. But if you want to transfer your files, all you have to do is to download the Transfer Wizard App to both phones or text WIZARD to 611611. Thank you!
A:AnswerHi. This is Katrina from TracFone Wireless. For us to better assist you with your concern, we need to pull up your account. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Cristy from TracFone Wireless. Thank you for reaching out to us. Yes. This Samsung Galaxy A01 phone model is compatible with your current TracFone Unlimited Smartphone plan.
A:AnswerHi. This is Janet from TracFone Wireless. The TracFone Samsung Galaxy A01 is Wi-Fi Calling capable. However, the Wi-Fi Calling feature will only be enabled if the phone is activated with a Wi-Fi Calling enabled SIM card (depending on the carrier). To further discuss this, just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. For your future reference, you may text the keyword WFC to 611611 to verify your phone's eligibility for Wi-Fi Calling. Have a nice day.
A:AnswerHi. This is Frank from TracFone Wireless. Unfortunately, our branded TracFone device will not work outside United States. However, we can unlock your phone only if you meet the set requirements or pay for the unlocking fee. For more information, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Frank from Tracfone Wireless. Unfortunately, our branded TracFone device can only be used within United States. Should you have further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
A:AnswerHi. This is Wendy from TracFone Wireless. We're so sorry for the inconvenience that you've experienced with your phone. Yes, the TracFone Galaxy A01 will work with Net10 since it's our sister company. Thank you.
A:AnswerHi. This is Janet from TracFone Wireless. In order for us to fully address your query, we need to take a look at the status of your new phone. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
