A:AnswerHi. This is Cristy from TracFone Wireless. Yes. This is a new phone. You can also transfer your existing active phone number and remaining benefits (service days and minutes) to this new phone.
A:AnswerNot for at least a year of uninterrupted use. According to the agreement you make with Tracfone. The phone would have to be unlocked to use it with another provider. That is why they make you agree to their terms.
A:AnswerHi. This is Katrina from TracFone Wireless. We're sorry to know that. Let us help you with this. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerThere's about a 1 inch line in the center at the bottom of the screen that you, tap on the line and slide your finger up, and it goes back to the home screen.
A:AnswerHi. This is Arianne from TracFone Wireless. For us to properly address your queries, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerWhy then would a previous samsung tracphone allow many, at least 7 apps to move to the sd card, while this TCL A3 will NOT allow the move of the same apps to the sd card?
A:AnswerHi. This is Cristy from TracFone Wireless. The Transfer Wizard App that allows customers to transfer personal content from one Smartphone to another. As per checking, the LGL33L device is also a Smartphone. However, the old phone should still be working. Let us help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. To download the Transfer Wizard App, you can text the word WIZARD to 611611. Thank you.
A:AnswerHi. This is Ramel from TracFone Wireless. To transfer your contacts, pictures and other files to the other phone, you may download the Transfer Wizard App or use the phone's Bluetooth feature. Should you have questions, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day.
A:AnswerHi. This is Wendy from TracFone Wireless. You can text BALANCE to 611611 or download the TracFone My Account App from Google Play Store. Thank you.
A:AnswerHi. This is Cristy from TracFone Wireless. Yes, you can transfer your services to this new TracFone LG K31 device ad still purchase the $25 Smartphone Plan with 60 service days. To transfer your phone number and benefits to this new device, you can text the word TRANSFER to 611611. Thank you.
