“I have a LGL33L (LG Sunset) Tracfone and the Mobile Transfer Wizard app is not available for this type of phone. Is there another transfer wizard that will work on this phone to transfer contacts, photos, etc., to my new phone (LG K31 Rebel)?”
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Hi. This is Cristy from TracFone Wireless. The Transfer Wizard App that allows customers to transfer personal content from one Smartphone to another. As per checking, the LGL33L device is also a Smartphone. However, the old phone should still be working. Let us help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. To download the Transfer Wizard App, you can text the word WIZARD to 611611. Thank you.
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