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Hi. This is Franz from TracFone Wireless. Some apps on the phone can't be deleted such as Gmail, Google, YouTube, and many more. If you're repeatedly looking through photos and videos online, it will eat away your monthly data allocation. Try to keep your visits to Facebook, Pinterest, Instagram, and Twitter to a minimum while on your wireless data network and save it for when you're on Wi-Fi. To further assist you with your concern, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. To check your current usage, you can text the word USAGE to 611611. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.
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