1-1 of 1 Answer
Hello. This is Aira from TracFone Wireless. You cannot put your T-Mobile SIM card since your phone is using TracFone services. We would like to take a closer look on this issue. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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