“Is there a volume control that applies to voice. Not side button. I can be heard on my cell Phone but cannot hear caller.”
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Hi. This is Dianne from TracFone Wireless. Yes, just head over to Settings > Sound & vibration and adjust the different sliders to control media volume, ringtone, notifications, and alarm as per your liking. For further questions or concerns, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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