A:AnswerHi. This is Jane from TracFone Wireless. Yes, the phone comes with a Verizon SIM card and you are going to use a US phone number. Should you need further assistance, please feel free to chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerHi. This is Jane from TracFone Wireless. To know your current balance is you need to check it on your My Account App or you may text BALNCE to 611611. Thanks.
A:AnswerYes same with my mother. I found it faster to transfer her number and minutes by the web address. Had tried earlier by phone and got confused and probably confused the person I was speaking with. Just know that unlike the older flip phones, this one doesn’t disconnect the call if you only close the phone. Unless the other party disconnects, this one tries to stay connected and probably drains your minutes.
A:AnswerThanks for the reply. But I also checked the Nokia site and they say: "Flip the phone closed to end calls.". So, we have conflicting information. I'm going to buy the phone and confirm one way or the other.
A:AnswerHi. This is Cristy from TracFone Wireless. Unfortunately, no. We offer a variety of service cards/plans that will suit your needs. To better assist you, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. Our representatives are available Monday-Sunday from 8:00AM to 11:45PM EST. You can also text the word HELP to 611611. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. You will need to buy an airtime card whenever your service ends or before it ends in order to keep your phone active.
A:AnswerHi. This is Frank from TracFone Wireless. Our apologies for the inconvenience this may have caused you. To change the volume during a call, or when listening to music, press the volume keys. Let us also check your device so we can work with it and get this resolved. To further assist you, kindly copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. For phone tutorials, text TUTORIALS to 611611. We are looking forward to work with you. Thank you.
A:AnswerHi. This is Charinadelle from TracFone Wireless. Regarding your concern, we have a lot of affordable phones that you can choose from depending on your preference. You can visit our website to choose what's best for you. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerThat doesn't answer my question. Are you saying if I make one call every three months I won't be forced to buy more minutes until the existing minutes are used up? Could take several years at one call every few months.
A:Answeryou get 250mb of data for activation and updates. after that is gone then you wont have any data. The 250mb of data is going to be there and tracfone cannot get rid of it
A:AnswerHi. This is Arianne from TracFone Wireless. Unfortunately, no. Our branded phones are carrier locked. You will need to unlock the phone first. Please visit our website to check our Unlocking Policy. For further questions or concerns, please feel free to chat with us at https://www.tracfone.com/support. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. Thank you.
A:AnswerHi, this is Joel from TracFone Wireless. For us to be able to check if there is already a plan together with the phone. Please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerHi. This is Franz from TracFone Wireless. Yes, it's functional. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611. Thank you.
