A:Answer Hi. This is Charinadelle from TracFone Wireless. Thank you for your interest in our products and services. To answer your question, no. However, we can process the unlocking request. You can visit our website to check the terms and condition of our unlocking policy. To further assist you, chat with us via this link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611, or text UNLOCK to 611611.