A:AnswerHi. This is Wendy from TracFone Wireless. You need to have a phone service to be able to make or receive calls. Therefore, you have to buy minutes. You can use the Wi-Fi event there's no service for just browsing the internet . Thank you.
A:AnswerIf you have a best buy near you they will help you transfer you information from your old phone to this phone. Yes I believe you minutes will transfer too.
A:AnswerAm an not a phone/computer person. But, I would say YES, it is a great upgrade. Best buy transferred all my minutes, pics and contacts for a price. But, it was ALOT easier than me trying to do it. Good luck.