A:AnswerDear valued customer: In order to get this resolved, we would need to gather more information. To better assist you, send us an email at [email protected]. Please include your name, phone number and the serial number or the IMEI/MEID of the phone. Just copy and paste your comments and include it in your email. ^Angel.
A:AnswerGreetings - I lament I cannot answer your question because this cell phone is a gift I bought for my Dad. Good luck with your inquiry.
APRIL 26, 2015 Rockford, Illinois .