A:AnswerHey there Johnny,
Thanks for your inquiry!
As there are ton of gamers out there with the PlayStation (4 or 5) consoles who do not have an Xbox of any sort and therefore do not require any sort of Xbox connectivity; we have released the Stealth 700 GEN 2 MAX for PS and Stealth 600 GEN 2 MAX for PS. There is also the Stealth 600 GEN 2 USB for PlayStation. All of the headsets mentioned above can be used on a PlayStation, PC, or docked Nintendo Switch.
For gamers that have access to an Xbox (Xbox One or Xbox Series X|S) OR for gamers who have access to BOTH of a PlayStation (4 or 5) and an Xbox (Xbox One or Xbox Series X|S); we've released the Stealth 700 GEN 2 MAX for Xbox and the Stealth 600 GEN 2 MAX for Xbox. Both of those headsets can be used on an Xbox, a PlayStation, a PC, or docked Nintendo Switch.
For gamers who only have access to an Xbox (Xbox One or Xbox Series X|S) and do not require PlayStation, PC, or Nintendo Switch compatibility; we have the Stealth 600 GEN 2 USB for Xbox which is a headset that only offers compatibility with the Xbox (Xbox One or Xbox Series X|S) consoles.
If you have any further questions or inquiries, feel free to get in contact with our Support Team via their form on the main Turtle Beach website!
A:AnswerThanks for your inquiry, Cloyd!
More details will be available regarding Switch 2 compatibility once the console is officially released.
Best Regards!
A:AnswerNo and your best bet is getting the newest Turtle Beach Stealth 700 Gen 3 Xboy Crossplay Xbox that can be used on PS5 and many other things. Lots of upgrades,longer battery life, and you can finally use 1 headset for both XBOX and PS5 along with other things as well. Also the price is right around same amount,maybe cheaper if you shop around and get a sale price
A:AnswerHello Jalisco! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
A:AnswerThanks for your inquiry!
The Turtle Beach Stealth 700 Gen 2 MAX Headset will NOT work on a PlayStation 3 console.
If you have any other questions, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
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A:AnswerThanks for your inquiry!
The Turtle Beach Stealth 700 Gen 2 MAX includes everything you need for use as long as it is purchased from an authorized retailer.
Included is the Headset itself, a Wireless USB Transmitter, a USB-C Charging Cable, a Quick-Start Guide, and a Turtle Beach Sticker.
If you have any other questions, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
A:AnswerIt may have to do with the in game settings. I personally haven’t had an issue with the volume controls. How long have you had the headphones for?
A:AnswerThe Stealth 700 GEN 2 MAX for PlayStation does not offer any sort of Xbox compatibility.
For both Xbox & PlayStation compatibility, you'd want to look at the Stealth 700 GEN 2 MAX for Xbox.
A:AnswerThis is very odd. Does it make any difference if you use a different USB port on your PS5 console (ex. the USB port on the front instead of the one on the back)? Please give that a try.
If you continue to have the same inconvenience, please visit the Turtle Beach website and fill out our Support Team's Contact Form so they can lend a helping hand with troubleshooting.
