A:AnswerThis headset is equipped with a headphone jack for a wired connection.
In regard to your issue; please reach out to our support team. It's possible that you're dealing with some sort of wireless interference & they would be able to assist you with that. They can be reached directly from the Support section of the Turtle Beach website.
A:AnswerHave you tried a different wire to charge them? If so they technically not broken, it’s the charging port that is damaged. You can try call up turtle beach ( if you have the first year warranty ) and they will replace them. Or if you have the Best Buy warranty they also will replace them
A:AnswerYes you can I also have turtle beach headphones and I use this headset with discord and PS5 at same time.
https://updato.com/reviews/best-xbox-one-headset-for-call-of-duty/
A:AnswerYep, I do the same. I have mine connected to my MacBook Pro. Works really well...with a caveat. I detailed those in my review of the product. Long story short: keep an unobstructed "line of sight" between the headset and its RF receiver when using it with a PC/Mac.
A:AnswerYes it works with Windows 10. You can also download software to update the firmware. The sound quality may be worse than PS4. I haven't had good luck when I used it with my PC.
