A:Answer Brand Response from Vankyo Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@ivankyo.com. We are more than happy to assist you further.
We offer a warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 working hours, and we look forward to hearing from you!