Questions & Answers

Q: QuestionDoes this camera have a loop-cycle recording feature?

• A:Answer Yes, this camera has loop-cycle recording.

Q: QuestionWhat is the storage capacity supported by this dash cam?

• A:Answer This dash cam supports storage up to 1TB microSD cards.

Q: QuestionWhat is the recording resolution of this dash cam?

• A:Answer The recording resolution of this dash cam is 3840 x 2160 (4K).

Q: QuestionCan the display angle of this dash cam be adjusted?

• A:Answer Yes, the display angle of this dash cam is adjustable.

Q: QuestionDoes this dash cam have night vision capabilities?

• A:Answer Yes, this dash cam has night vision capabilities.

Q: QuestionIs a memory card included with this dash cam?

• A:Answer Yes, a 128GB MicroSD card is included with this dash cam.

Q: QuestionHello! If you have this dash camera installed by Best Buy, is it easy to get it uninstalled and reinstalled in another vehicle? Is it recommended that it be professionally installed? Thanks!

Asked 1 month ago by Tricie.

• A:Answer Easy install, uninstall and reinstall, but you would need to pay for another install to put it another vehicle, it is not covered under warranty of the original install purchase but it’s really up to the installer’s discretion, from my experience you would be getting charged again because it’s two jobs not one.

  Answered 1 month ago by yvngjuju116

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Q: Questioncan I install the camera myself

Asked 1 week ago by Charlie.

Q: QuestionIt did install it but It doesn’t record. There’s a issue with sd card. I tried 2 different sd cards but It still says SD card error. What should I do?

Asked 2 weeks ago by Anonymous.

Q: QuestionIt uses C ports for the front and back correct? What about the hardwire option? Is that C port as well? I have a dash cam and need to upgrade but want to know if I need adapters or not for my cables. I have a B and C for my front and a C in the back. TiA

Asked 1 month ago by Ryanvh5150.

Q: QuestionWill this camera swivel so that I could record a police encounter at my side window?

Asked 1 month ago by Davejr.

Q: QuestionCan you guys install it on my car

Asked 1 month ago by Anonymous.

• A:Answer Best Buy hardwired this dashcam in my 2025 VW Jetta. I just had to purchase the $20 hardwire kit. They mounted the back camera in the back just above the top left of the license plate where the plate lights are located running the cable through the trunk lid. They did a professional installation.

  Answered 1 month ago by ERIKMVerified Purchase

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Q: QuestionDo any of the features require a subscription to use?

Asked 3 months ago by Lucas.

Q: QuestionCan you turn off the cabin camera?

Asked 3 months ago by Anonymous.

• A:Answer I believe you can within the settings.. However, the cabin camera swivels up and down. I turn it towards the ceiling when operating the car, and I turn it down while the car is sitting stationary for parking mode recording. The cabin camera can see out the windows when strangers are around your vehicle.

  Answered 1 month ago by ERIKMVerified Purchase

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Q: Questionis this compatible with 2025 honda carplay

Asked 3 months ago by dale.

Q: QuestionCan this be hard-wired?

Asked 4 months ago by Lo.

• A:Answer Yes, I had to purchase the $20 hardwire kit, and Best Buy installed it hardwire in my 2025 VW Jetta. They also charged a little more for installation of the exterior back camera. It took them about an hour. They did a professional job. The back camera is installed above the top left of the License plate. This was needed as my back window is tinted limo dark. The exterior back camera view is cool when viewing the videos.

  Answered 1 month ago by ERIKMVerified Purchase

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