“Is this VZ J7 phone a 3G or a 4G because it never switches into 4G mode even when I park next to a cell phone antenna like the ones that are decorated with palm tree branches. The signal strength bars all light up, but the data signal stays at 3G mode.”
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This is the second Samsung J7 2nd generation phone I have purchased from Best Buy in the past 18 months. I gave the first one to my grandson. But I have had no problem with 4G. As a matter of fact...even when its not on a call it shows 4G at the top in my status bar. Maybe you should go to you settings and make sure it is set to 4G or download your updates regularly.
Sorry, there was a problem. Please try again later.Yes this is a 4G phone, probably depends on the tower or carrier service, I have Verizon plan and many Verizon towers nearby.
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